Employees and HR continued
- Article Dates:
- 2013
- All Months
Displaying Matches 1 thru 12 of 12 Found.
What Cleaning Company Employees Want From Their JobsAs a cleaning business owner, you are aware that employee negativity and dissatisfaction trickles down to your customers in a negative way. So making a change from always putting the customer first -- the old model -- to placing your employees' happiness first, can be a challenge. However, making this change would nip negativity, dissatisfaction and stress in the bud, and translate forward to satisfied customers. Here's how....
Where Are All The Qualified Candidates?While some of you are thrilled with the responses you're getting for qualified candidates, some companies are struggling. Today's applicant market is different than in previous times because for some positions we have an overabundance of candidates and for other positions we struggle to find even one person who fits our needs. It's tough these days to find qualified cleaning technicians. But part of the problem could be the way you're approaching employee recruitment. Here are some tips on finding qualified candidates from HR Expert Arlene Vernon...
Cleaning Technicians Don't Grow Well When Kept In The DarkEveryone is familiar with high and low profit margins and their effect on business. Any cleaning company owner knows that the service industry is low margin driven and highly competitive. Without adequate margins, a business cannot pay its expenses and cannot retain earnings for future growth. This information helps you guide your decisions about business operations. Shouldn't the same be true for your employees? What and how much should you be willing to share with your employees? This article includes an exercise you can do with your employees that will open their eyes to the reality that most of the money does not go into the owner's pocket....
Why You Should Put Employees First, Customers Second In Your Cleaning BusinessThe purpose of any business is to maximize profits and to create value for its customers. Any successful business puts the customer first, ahead of all other things, including employees. However, this philosophy is changing. This article explains why the philosophy of putting customers at the top of the food chain in your cleaning business is no longer the norm, especially for a service business. It's more important than ever to place even more emphasis on putting employees first....
Should You Share Your Employees' Background Checks With Clients When They Ask?It is becoming more common for clients of commercial cleaning companies to ask their contractor to see the background checks of people doing the cleaning in their building. What should you do? Give it to them? What about your employees' privacy? This article explains how to keep your client satisfied while keeping your employee's privacy intact....
Identifying Employee Performance Problems - Part 2In Part 1, we discussed employees with performance problems and how to identify what kind of problem you're dealing with (capacity, environmental, training, motivational). Now that you know what type of problem you're dealing with, it's time to determine the competency level you're dealing with....
Identifying Employee Performance Problems - Part 1There's no way around it. Throughout your life as a business owner, you'll have "problem children" as I like to call them. I'm actually talking about employees with performance problems. In order to improve the situation, you need to figure out why there is a problem in the first place. There are several reasons you may have employee performance problems....
How to Handle Employee Conflicts in Your Cleaning BusinessOver the years we've been lucky that most of our employees got along with each other. But there are times when you put oil with water and discover they just don't mix. And when employees don't get along, it can cause problems all around -- from co-workers to supervisors to clients. How do you handle it when employees have conflicts? Read more to learn step-by-step, how to handle it effectively....
How to "Win" Unemployment -- From Those Who Really KnowThis article was written by an HR Expert in Minnesota. The information contained in this article are from two Minnesota judges whose responsibilities include educating employers on how unemployment works. There are a couple references to Minnesota law, but the tips given in this article are universal when it comes to defending your company against unemployment claims. Be sure to check with your particular state laws when dealing with unemployment....
As a cleaning business owner, you pay a huge price for high employee turnover. But have you ever stopped to think that some employees that stay with your company may be "weak links" that are dragging the rest of your employees down?...
Romance in the WorkplaceOffice romances used to be taboo. But according to a recent Workplace Options survey of Millennial employees, a shocking 84 percent of workers ages 18-29 said they would have a romantic relationship with a co-worker. Compare this to only 36 percent of Generation X workers (ages 30-46) and 29 percent of Boomers (age 47-66)....
Zone Cleaning Vs Team Cleaning: Which Is For You?Even small janitorial companies should look at the possibility of implementing either a "team" or "zone" approach into their cleaning practices. Incorporating one of these systems into your maintenance program can result in more efficiency in your cleaning business, thus saving you more money and added profits....
Displaying Matches 1 thru 12 of 12 Found
