QUESTION: Registration/Login

Answer: This is a subscription web site. To access the resources within this site, you have to subscribe. 

1. To choose the right option for your business, we recommend reviewing the Membership comparison page here:
   Membership Overview & Comparison

   Once you’ve decided which Membership level is best for you, simply use one of the links below to join or renew:
   
   Pro Membership Subscription Form
   Premium Membership Subscription Form

2. Complete the Subscription Application. You will be prompted for your name, email address, desired screen name and desired password. It is important that you enter your real email address on this screen, because it is used to send you a registration email message containing your account authorization code and further instructions. By completing the Subscription Application you agree to the terms of our Subscriber Rules
   
   
3. Account Activation
   After submitting your application, you will see a message on the screen indicating whether your subscription was successfully processed. If it was, you will receive an email message containing your UserName and Password Reset Link. You may log into the Subscribers Area anytime after your subscription has been approved.
   
   
4. Login
   You must be a registered subscriber before logging into the Subscribers Area. Clicking on any item on the main page will automatically take you to the Login Screen. The login program will prompt you for your UserName and Password.
   
   Important: "Cookies" must be enabled in your browser before logging in and/or posting. Your login status is passed via cookie by the login program to the posting program.

Have Questions Or Need Additional Support Joining or Renewing Your Subscription?

We’re here to help! Reach out anytime via email at [email protected].

QUESTION: Lost UserName/Password

Answer: If you've lost (or did not receive) your 'Welcome New Subscriber' email, or if you've forgotten your username or password, you can use the Lost Password feature on the login page to receive an automatic email message (sent to your originally registered email address) of your registration record.

Have Questions Or Need Additional Support Joining or Renewing Your Subscription?

We’re here to help! Reach out anytime via email at [email protected].

QUESTION: Subscriber Rules

Answer: These guidelines are intended to help maintain a useful amount of order. These rules may be revised without notice.

To read our full terms of use please visit: Terms of Use

Have Questions Or Need Additional Support Joining or Renewing Your Subscription?

We’re here to help! Reach out anytime via email at [email protected].

QUESTION: How To Cancel Your Membership

Answer: To cancel your membership, click on the Cancel Membership link

Have Questions Or Need Additional Support Joining or Renewing Your Subscription?

We’re here to help! Reach out anytime via email at [email protected].

QUESTION: What Is Your Privacy Policy

Answer: We respect your privacy and will never provide details about you to anyone without your permission. For full details see our Privacy Policy.

Have Questions Or Need Additional Support Joining or Renewing Your Subscription?

We’re here to help! Reach out anytime via email at [email protected].

QUESTION: Do You Have A Discussion Forum

Answer: Yes we do. Private Community Portal (industry specific discussions with industry leaders)
The discussion forums are provided as a way for you to ask questions, seek opinions, offer advice, and in generally connect with other subscribers. In order for the discussion forums to work, we ask that you follow these guidelines:

• Do lead by example - Nothing improves a forum more than posters who reason sharply, write well, and have some perspective about it all. Be one of them.
  
  
• Do keep it clean - A difference of opinion between subscribers is acceptable, but refrain from abusive attacks, engaging in senseless flame wars, and using profane language.
  
  
• Do use common sense - If you read a post that sounds too good or strange to be true, it probably is.
  
  
• Do stay on topic - If you are going to reply to a post, make sure you are placing it in the correct area. Use the reply button below the original post.
  
  
• Do not post commercial messages. This means don't use the discussion forums for self promotion.
  
  
• Don't spam - Post your message once
  
  
• Don't violate poster privacy - Don't reveal online private or personal information of another individual. If you are asked for a friend's email address, the best advice usually is to forward the request to the friend. He or she can then decide whether to respond.
  
  
• Don't play games - Don't represent yourself as another person, create or use another screen name to avoid a revocation of posting privileges, misrepresent the site or your role in it, and don't misattribute a contribution you've made.
  
  
• Don't be a whiner - If you really, really find this site not to your liking, let the webmaster know directly, learn to live with it, or move along.
  
  
  

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  Have Questions Or Need Additional Support Joining or Renewing Your Subscription?
  
  We’re here to help! Reach out anytime via email at [email protected].

QUESTION: Troubleshooting Download Problem

Answer: See our FAQ section for download support 

Have Questions Or Need Additional Support Joining or Renewing Your Subscription?

We’re here to help! Reach out anytime via email at [email protected].

QUESTION: Do You Have A Contact Us Form

Answer: You can contact us via using email us [email protected]

QUESTION:  Do You Have A FAQ Section

Answer:  Yes, for information regarding Membership & Products visit our FAQ section

• Membership questions:
  Where do I find my transaction/account status information?
   How do I upgrade my membership?
   How do I cancel my membership?
  Why didn’t I receive my member discount on a product purchase?
  and more....
  
  
• Product information:
   I lost/deleted my download instructions. Can I still receive my purchase?
   I never received my download purchase. When/how do I get my download?
  and more...

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Have Questions Or Need Additional Support Joining or Renewing Your Subscription?

We’re here to help! Reach out anytime via email at [email protected].