Episode 50: Do Your Cleaning Technicians 'React or Respond' to Customers?

This is a clip of a presentation I did about customer service training for cleaning technicians. If you're not training your cleaners, you might want to re-think that decision because your customers judge you and your quality of service by the way your employees handle themselves and deliver on the promises you make.

Check out our Customer Service Training Program for Cleaning Technicians if you'd like to start training your employees on how to provide exceptional customer service.