Effective Onboarding for Commercial Cleaning Companies
Effective Onboarding For Cleaning Companies
Turn Your New Hires Into Loyal, High-Performing Team Members
Presented by Jean Hanson, The Janitorial Store
This practical and insightful webinar tackles one of the most overlooked areas in building a successful cleaning business: employee onboarding.
While most owners focus heavily on recruiting, Jean shows why onboarding is just as critical to reducing turnover, improving performance, and scaling your business with confidence. With rising labor challenges across the industry, the companies that win long-term are those that set their new hires up for success from day one.
In this webinar, you'll learn:
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Why poor onboarding leads to high turnover—and how to fix it
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The 4 Cs of onboarding: Culture, Clarification, Compliance, and Connection
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How to structure a systematic onboarding process using checklists, welcome kits, and buddy systems
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Strategies to improve employee engagement, performance, and retention from the start
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Best practices to make your onboarding consistent, professional, and impactful—even if you're short on time or space
Whether you're hiring your first cleaner or managing a growing team, this session will give you actionable tools and fresh perspective to help new employees feel valued, confident, and prepared—ultimately saving you time, money, and stress.
Bonus Forms Included With Your Webinar Access
Watch now and transform your onboarding process into a retention-building system that works.
About The Presenter
Jean Hanson is the co-founder of The Janitorial Store, MyHouseCleaningBiz.com, and Marketing Systems by Design, with over 38 years of leadership and employee management experience. A former corporate retail manager and cleaning business owner since 1987, Jean has helped thousands of contractors streamline hiring, training, and team development.
She is the author of industry-recognized programs including Customer Service Training and Janitorial Supervisor / Team Leader Training, and is known for delivering practical strategies that help cleaning companies grow strong, reliable teams and avoid costly management mistakes.
