Title / Description
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*Drive Traffic to Your Website*
 | If your cleaning business is locally based you may think a website is not beneficial to promoting your services. Truth is, if your business is not on the Internet, and if your potential customers can't find you, then you're probably losing new customers! This Special Report shows you simple but powerful ways to promote your cleaning business online. |
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*Ceramic Tile and Grout Inspection *
 | Ceramic Tile and Grout Inspection Form |
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*Credit Application*
 | Credit application to give to your clients. |
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*Performance Appraisal Checklist*
 | A form for supervisors and managers to use when writing an employee performance appraisal |
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*Follow-Up Phone Call Letter*
 | Follow-Up Letter to Send After Talking to a Potential Client |
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*Pandemic Preparedness Manual*
| | IFMA has offered this free, 136 page Pandemic Preparedness Manual for facility management professionals. This manual has been prepared for the IFMA Foundation by Environmental and Occupational Risk Management (EORM), Inc. The Manual is designed to provide Facility Management professionals with a reference document to assist in planning for, controlling, and responding to the avian influenza and pandemic influenza threats. General guidance on establishing and maintaining a Business Continuity Program is also addressed in this Manual. |
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*Maid Service Basics - Part 3*
 | AUDIO: Maid Service Basics: What You Must Know To Grow Your Residential Cleaning Service - Part 3 |
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*Discussion Transcript March 09*
| | Listen in as Steve and Jean along with Dick Ollek talk about different issues surrounding cleaning companies |
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*Discussion Forum March09 - audio*
| | Discussion Forum March09 - audio |
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*Canceled Agreement Survey*
 | When a customer wants to cancel their service ask them questions on the survey to find out exactly why they are canceling. |
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*Interview with David Holly*
 | Interview with David Holly, co-author of Green Cleaning for Dummies |
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*Interview with Ron Segura*
 | AUDIO: Interview with Ron Segura |
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*Hard Floor Care Proposal*
 | There are many types of floor care services you can provide to your customers. The Hard Floor Care Proposal packet includes in introductory letter, list of specifications for the job, list of services you'll provide, and Terms and Conditions sheet that recaps price and payment terms. |
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*Master Key / Card Log*
 | Master Key / Card Log for logging key codes and who has possession of keys. |
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*Telephone Disc. Audio 11-13-08*
| | Telephone Disc. Audio 11-13-08 - This month we discussed Cleaning Business Survival Strategies for a Recession |
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