Have you ever had a customer insist that you use a particular chemical when you know it could possibly cause damage to the surface you're cleaning? This is a waiver form, which releases you from liability when the customer insists that you use the chemical.
IFMA has offered this free, 136 page Pandemic Preparedness Manual for facility management professionals. This manual has been prepared for the IFMA Foundation by Environmental and Occupational Risk Management (EORM), Inc. The Manual is designed to provide Facility Management professionals with a reference document to assist in planning for, controlling, and responding to the avian influenza and pandemic influenza threats. General guidance on establishing and maintaining a Business Continuity Program is also addressed in this Manual.