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| Here's what our members are saying...
"Jean and Steve, this is a big thank you for your knowledge and expertise in operating your company. There is an old familiar saying, 'only in America'. Well that is how one should feel about The Janitorial Store. 'only at THE JANITORIAL STORE'. Where else can one go to find the wealth of information that you provide daily? Where else can one have experience people like you and people like Sharon Cowan, Dick Ollek and Debbie Sardone, just to name a few, share their knowledge of how to run a successful business. These are people who have been there and done that. Thank you and continue doing what you do best."
William Briggs One Briggs Janitorial Service, Woodbridge, VA
"You two have been a blessing to our business. Your knowledge, wisdom and tools on your website has allowed us to bid on our first contract feeling like an expert. We have continued to acquire more clients with your help. Thanks again for all you do."
Norman and Alecia Smith Covenant Commercial Cleaning Services Little Elm, TX
"Thank you for the web site. I'm on it for hours at a time. I'm a newbie and I have learned so much already!!"
Kimberly Spicel KAS Cleaning Service, Inc. Brunswick, OH
"Steve, it amazes me how much time you and Jean dedicate to helping all of us out here. You guys truly provide 'positively outrageous' customer service and it is not the just for the money because we get so much more than what we pay for with you guys and it is such a blessing especially in times like these."
Erica Castano A Personal Elf Gainesville, FL
"This website is excellent. I shouldn't say this but with the all the information on it I would have expected to pay a lot more for it. Highly recommended and an excellent job done."
Ken Bond Canaan Contracting Janitorial Ontario Canada
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Learn How to Start and Grow Your Cleaning Business - Starting Today!
So you want to start a cleaning business? You've just found THE place for people who are pursuing their dreams of owning a successful cleaning business. Find hundreds of janitorial and bidding forms, information-packed eBooks, how-to articles, bidding calculators, active discussion groups, audio interviews with experts and more! Plus get discounts on training programs, DVD's and cleaning products. Join our community of cleaning company owners and gain immediate access to proven strategies for starting, building, and managing your cleaning business. Do you have a house cleaning business? Check out our sister site -
MyHouseCleaningBiz.com.
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Marketing and Sales Success for Cleaning Companies: Ebook, Audio Class, Marketing Plans and more! The Janitorial Store
Struggling to market your cleaning business? We have all the tools you need to learn how to market your cleaning business and actually get the results you're looking for! Ebook, 2 hour Audio Class and transcript, Marketing Plans, marketing materials and more! Don't waste any more time searching the Internet for that magic bullet - you can have access to all this and more - right now! . . . keep reading
EBOOK DOWNLOAD: Green Cleaning: Everything You Need to Know About Providing Environmentally Friendly Cleaning Services
Do you want to offer green cleaning services to your customers but don't know where to begin? Become the first in your community to truly understand the full scope of just what it means to "clean green". Become the leading authority on green cleaning in your community. It's only a matter of time before your customers will be demanding that you use green cleaning products and procedures. So get a jump-start NOW and let your customers know that you're ready to convert their facility to green cleaning today! . . . keep reading
EBOOK DOWNLOAD: Bidding & Estimating for Cleaning Companies
Are you confused on how to prepare bids for commercial cleaning accounts? If you bid too high, you might lose the job, but bidding too low might mean you won't make a profit on the job. Walking that fine line and bidding correctly can have a huge impact on the success of your cleaning business. This Ebook will show you how to bid, step-by-step. Click here for more information. This Ebook is FREE for members, and only $37 for non-members. . . . keep reading
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NEW BOOK: Finding, Training and Keeping GREAT Service Employees 101, by Dick Ollek
This book is not your typical boring Human Resource handbook but rather a "how to" guide on how to be creative in finding the right GREAT employees for your organization and how to implement the procedures and policies that have them wanting to make your company a career rather than a job. Dick explains the difference between just hiring a "warm body" and recruiting someone that can become a valuable asset to your company, either full time or part time. . . . keep reading
INTERVIEW: Finding, Training and Keeping GREAT Service Employees - Interview with Dick Ollek
Finding, training and keeping GREAT service employees. This is a topic of interest to all building service contractors. Dick Ollek has been in the cleaning industry for over 40 years and has perfected the art of hiring GREAT employees. In this 3-part series of interviews, Dick shares some of the secrets he's learned over his 40 year long journey of owning a very successful commercial cleaning company. Whether you're just thinking about hiring employees or you're struggling to retain GREAT employees, this is the book for you! . . . keep reading
ISSA Interclean Convention - Register Here and Save!
ISSA INTERCLEAN Convention is coming to Chicago October 6 - 9! We have partnered up with ISSA to allow YOU to register HERE and save $590 on their non-member registration fee! PLUS, when you register here, you'll receive 50% off any CD or DVD we sell on this site - just stop by our booth (#2200) to make your selection. We've got lots of exciting things going on in our booth including a book signing by Dick Ollek, author of the new book, "Finding, Training, and Keeping Great Service Employees 101". David Holly, co-author of "Green Cleaning for Dummies" and founder of Green Cleaning University will also stop by. If you've ever thought about attending this HUGE industry trade show, this is the year to go. . . . keep reading
WEBINAR ON CD: Bidding & Estimating Basics for Commercial Cleaning Companies
Did you miss the webinar? No problem - the recording is now available on CD! The entire bidding and estimating process has an enormous impact on the success of your cleaning company, and especially if you're just getting started in the industry. Many new cleaning company owners worry that they'll price to high and not get the account, so the temptation is to price low to ensure they'll win the proposal. This can be a dangerous situation that will quickly become apparent. Winning the proposal for a cleaning contract doesn't necessarily mean that you have to offer the lowest price. This is why you want to do your home work and present the best proposal possible, offering both value to the prospect and profit for your business. . . . keep reading
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Unemployment Woes Arlene Vernon
I've received a multitude of calls regarding unemployment claims. Today I'm playing "Myth-Buster" to help clarify a few of the incorrect legends that are floating out there. . . . keep reading
Hygiene for Commercial and Residential Cleaners Jean Hanson
One rather delicate subject you need to address with your cleaning staff is personal hygiene and appearance. Your employees represent your company. They ARE your company in many ways. You want them to present themselves in the best possible light. You can have the quickest, most-efficient, most-thorough cleaner in the world, but if there is an issue with their personal appearance or hygiene, some customers may not want them in their businesses or home. This is particularly true in house cleaning, since one on one contact with the homeowner is likely. However, the same principle applies to commercial cleaning businesses, especially if you employ a day porter. . . . keep reading
Why You Should Diversify Your Cleaning Services Steve Hanson
The cleaning business is one of the most obvious examples of what we call being in a service industry, the key word being "service." There are thousands of cleaning services, and therefore thousands of competitors. On the surface, many of them appear to offer basically the same thing: trash removal, restroom cleaning, vacuuming, dusting, etc. You may have a superior "product" by having the best training, best equipment, best employees, and best management techniques, but in a competitive market, an extra edge will put you at an advantage. One way to get that edge is by offering additional services that other companies do not offer. Diversifying your services gives you an opportunity to taking advantage of potential sales. . . . keep reading
How To Get Your Local Cleaning Business Found Online Jean Hanson
Many cleaning business owners know the importance of having a website, but many don't know how to optimize it so that the local community can find them online. Here are some tips to consider when optimizing your website for local search. . . . keep reading
Questions to Ask During the Walk-Through Steve Hanson
Before submitting a proposal for cleaning a building, you must walk through the building with the prospective client. This offers you not only a chance to do a detailed site inspection, but to ask questions and get to know your prospective client and start building a relationship with that person. . . . keep reading
Training Programs Part 2 - How Do We Train for Effective Performance? Sharon Cowan
If you follow the above procedures for training, you will take the guess work out of the process. A check sheet will help you make certain you have covered everything including safety, use of equipment, courtesy, chemical use and finally general operations procedures in your company. You will be able to rest assured that your employees are delivering on your proposal promises and contributing toward the growth of your company. . . . keep reading
VIDEO: Common Mistakes People Make When Bidding on Commercial Cleaning
Have you ever wanted to avoid the same mistakes others have made when bidding on commercial cleaning accounts? In this video Jean and Steve discuss some of the common mistakes they've seen building service contractors make. . . . keep reading
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