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Marketing and Sales Success for Cleaning Companies: Ebook, Audio Class, Marketing Plans and more! The Janitorial Store Struggling to market your cleaning business? We have all the tools you need to learn how to market your cleaning business and actually get the results you're looking for! Ebook, 2 hour Audio Class and transcript, Marketing Plans, marketing materials and more! Don't waste any more time searching the Internet for that magic bullet - you can have access to all this and more - right now! . . . keep reading EBOOK DOWNLOAD: Green Cleaning: Everything You Need to Know About Providing Environmentally Friendly Cleaning Services Do you want to offer green cleaning services to your customers but don't know where to begin? Become the first in your community to truly understand the full scope of just what it means to "clean green". Become the leading authority on green cleaning in your community. It's only a matter of time before your customers will be demanding that you use green cleaning products and procedures. So get a jump-start NOW and let your customers know that you're ready to convert their facility to green cleaning today! . . . keep reading EBOOK DOWNLOAD: Bidding & Estimating for Cleaning Companies Are you confused on how to prepare bids for commercial cleaning accounts? If you bid too high, you might lose the job, but bidding too low might mean you won't make a profit on the job. Walking that fine line and bidding correctly can have a huge impact on the success of your cleaning business. This Ebook will show you how to bid, step-by-step. Click here for more information. This Ebook is FREE for members, and only $37 for non-members. . . . keep reading

NEW BOOK: Finding, Training and Keeping GREAT Service Employees 101, by Dick Ollek This book is not your typical boring Human Resource handbook but rather a "how to" guide on how to be creative in finding the right GREAT employees for your organization and how to implement the procedures and policies that have them wanting to make your company a career rather than a job. Dick explains the difference between just hiring a "warm body" and recruiting someone that can become a valuable asset to your company, either full time or part time. . . . keep reading INTERVIEW: Finding, Training and Keeping GREAT Service Employees - Interview with Dick Ollek Finding, training and keeping GREAT service employees. This is a topic of interest to all building service contractors. Dick Ollek has been in the cleaning industry for over 40 years and has perfected the art of hiring GREAT employees. In this 3-part series of interviews, Dick shares some of the secrets he's learned over his 40 year long journey of owning a very successful commercial cleaning company. Whether you're just thinking about hiring employees or you're struggling to retain GREAT employees, this is the book for you! . . . keep reading ISSA Interclean Convention - Register Here and Save! ISSA INTERCLEAN Convention is coming to Chicago October 6 - 9! We have partnered up with ISSA to allow YOU to register HERE and save $590 on their non-member registration fee! PLUS, when you register here, you'll receive 50% off any CD or DVD we sell on this site - just stop by our booth (#2200) to make your selection. We've got lots of exciting things going on in our booth including a book signing by Dick Ollek, author of the new book, "Finding, Training, and Keeping Great Service Employees 101". David Holly, co-author of "Green Cleaning for Dummies" and founder of Green Cleaning University will also stop by. If you've ever thought about attending this HUGE industry trade show, this is the year to go. . . . keep reading WEBINAR ON CD: Bidding & Estimating Basics for Commercial Cleaning Companies Did you miss the webinar? No problem - the recording is now available on CD! The entire bidding and estimating process has an enormous impact on the success of your cleaning company, and especially if you're just getting started in the industry. Many new cleaning company owners worry that they'll price to high and not get the account, so the temptation is to price low to ensure they'll win the proposal. This can be a dangerous situation that will quickly become apparent. Winning the proposal for a cleaning contract doesn't necessarily mean that you have to offer the lowest price. This is why you want to do your home work and present the best proposal possible, offering both value to the prospect and profit for your business. . . . keep reading

Unemployment Woes Arlene Vernon I've received a multitude of calls regarding unemployment claims. Today I'm playing "Myth-Buster" to help clarify a few of the incorrect legends that are floating out there. . . . keep reading Hygiene for Commercial and Residential Cleaners Jean Hanson One rather delicate subject you need to address with your cleaning staff is personal hygiene and appearance. Your employees represent your company. They ARE your company in many ways. You want them to present themselves in the best possible light. You can have the quickest, most-efficient, most-thorough cleaner in the world, but if there is an issue with their personal appearance or hygiene, some customers may not want them in their businesses or home. This is particularly true in house cleaning, since one on one contact with the homeowner is likely. However, the same principle applies to commercial cleaning businesses, especially if you employ a day porter. . . . keep reading Why You Should Diversify Your Cleaning Services Steve Hanson The cleaning business is one of the most obvious examples of what we call being in a service industry, the key word being "service." There are thousands of cleaning services, and therefore thousands of competitors. On the surface, many of them appear to offer basically the same thing: trash removal, restroom cleaning, vacuuming, dusting, etc. You may have a superior "product" by having the best training, best equipment, best employees, and best management techniques, but in a competitive market, an extra edge will put you at an advantage. One way to get that edge is by offering additional services that other companies do not offer. Diversifying your services gives you an opportunity to taking advantage of potential sales. . . . keep reading How To Get Your Local Cleaning Business Found Online Jean Hanson Many cleaning business owners know the importance of having a website, but many don't know how to optimize it so that the local community can find them online. Here are some tips to consider when optimizing your website for local search. . . . keep reading Questions to Ask During the Walk-Through Steve Hanson Before submitting a proposal for cleaning a building, you must walk through the building with the prospective client. This offers you not only a chance to do a detailed site inspection, but to ask questions and get to know your prospective client and start building a relationship with that person. . . . keep reading Training Programs Part 2 - How Do We Train for Effective Performance? Sharon Cowan If you follow the above procedures for training, you will take the guess work out of the process. A check sheet will help you make certain you have covered everything including safety, use of equipment, courtesy, chemical use and finally general operations procedures in your company. You will be able to rest assured that your employees are delivering on your proposal promises and contributing toward the growth of your company. . . . keep reading VIDEO: Common Mistakes People Make When Bidding on Commercial Cleaning Have you ever wanted to avoid the same mistakes others have made when bidding on commercial cleaning accounts? In this video Jean and Steve discuss some of the common mistakes they've seen building service contractors make. . . . keep reading