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| Here's what our members are saying...
"A quick note to say thank you for website and your recent
reply to a question I had. I'm just getting started in this business, and with
your help I am feeling more confident with each day that passes. Once again
thank you."
Steve Dodd
Commercial Cleaning Services
Broken Arrow, OK
"I had my first strip and wax
job and it happened to be a VERY picky Client. Well I have the advantage of
living very close to Steve and Jean. Steve offered to come and help. With
Steve's help we completed the strip and wax job. I learned so much and I am
extremity grateful for Steve and his commitment to helping his members succeed.
Steve and Jean you both are a GREAT blessing to our industry and an example of
true selfless individuals that I am proud to know. Thank you for all you do."
Matthew Kitzmann
Air Quality Solutions
Rochester, MN
"Steve, thanks for your help. I can't even begin to tell you
how valuable your site and help has made a world of difference to how we do
business."
Rocky Lozano
Big Sky Mountain Enterprises
Great Falls, MT
"Steve thanks for all your
help. I got the contract. Just to let you know this site has been fantastic. I
have been in business for 4 months here and I have secured 6 contracts with your
help and info. Keep up the great work."
Tim Daniels
All Green-All Clean
Long Beach, MS
"Jean and Steve, this is a big thank you for your knowledge and expertise in operating your company. There is an old familiar saying, 'only in America'. Well that is how one should feel about The Janitorial Store. 'only at THE JANITORIAL STORE'. Where else can one go to find the wealth of information that you provide daily? Where else can one have experience people like you and people like Sharon Cowan, Dick Ollek and Debbie Sardone, just to name a few, share their knowledge of how to run a successful business. These are people who have been there and done that. Thank you and continue doing what you do best."
William Briggs
One Briggs Janitorial
Service
Woodbridge, VA
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Cleaning Tips Archive
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Trash Talk: Cleaning Tip of the Week Archive
Every week, Trash Talk: Cleaning Tip of the Week subscribers receive a free cleaning tip they can use right away to start, grow, or manage their cleaning business.
BONUS! When you sign up for Trash Talk, you'll also receive a
FREE EBOOK - 7 Steps to Starting a Successful Cleaning Business!
| "I purchased information off Ebay on starting a cleaning business.
It was just basic general information I could have probably found myself
on the Internet. Yesterday I signed up for Trash Talk: Tip of the
Week and got your free Ebook that is just a wealth of information on
starting up the business. I learned 1000% more from reading what you
gave me for free than what I paid for from Ebay!"
Ray Pratt, Bradenton, Florida |
PLUS! Weekly drawings for a FREE ONE-YEAR
MEMBERSHIP to The Janitorial Store! Winners are announced in the newsletter,
so be sure to check every issue to see if you have been chosen as the winner! NOTE: If you're already a member of The Janitorial Store, don't worry, if your email address is chosen just contact us and you'll receive an extra YEAR added to your membership!
Trash Talk: Tip of the Week is provided as a free service by The Janitorial Store. There is no charge to receive the weekly tips, and anyone can sign up (members and non-members). To sign up, enter your email address in the sign-up form at the top right.
We value your right to privacy and never sell or share your email address with others. We use a double opt-in method to insure only people that want our emails receive our emails. Unsubscribe instructions are included with every email.
Trash Talk: Tip of the Week archives are listed below:
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Ergonomics and Back Pack Vacuums
Steve Hanson
Back pack vacuums have greatly increased worker productivity in the cleaning industry. Not only do they increase productivity, they contribute to safety as well. Ergonomics involves making workers comfortable and safe while they work, and most back pack manufacturers are making their vacuums with that in mind. Here are some of the ergonomic features of using back pack vacuums: . . .
keep reading
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ONLINE VIDEO: Telephone Call Log and Cleaning Customer Complaint Log
Jean Hanson
Are you letting phone calls to your cleaning business fall through the cracks? Is your receptionist writing down your messages on post-it notes? Are your notes getting lost? Watch this short video, which shows how to keep a daily telephone call log to track all incoming calls. You should also keep a customer complaint log to track all complaints that come in. Find out what the log should contain so you and your employees can follow up and resolve the problem. . . .
keep reading
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AUDIO: 10 Steps to Developing an Annual Business Retreat For Your Cleaning Business
Jean Hanson
Have you ever wanted to get away to spend time thinking about your business and planning for the future? This 5 minute audio podcast gives you 10 steps to get you started on creating your own business retreat! Remember the old saying, you should be working ON your business rather than working IN your business? This is why it is so important to make time to get away and work ON your business. It will also give you the time you need to figure out how to fit your business into your personal life and make the necessary adjustments. . . .
keep reading
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Human Resource To-Do's for 2010
Jean Hanson
With a new year here, it's time to take a look at your cleaning business, including how you handle employees and related human resource issues. The following is an "HR" list to do for the new year. . . .
keep reading
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Do You Dread Cleaning Customer Phone Calls?
Jean Hanson
Many of us started our business by doing the cleaning ourselves. And because we were excited about our new venture, we took extra care to make sure we did a good job for our customers. We laid the foundation for good customer service because it was our name and reputation on the line. . . .
keep reading
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No Wonder You Want To Change Cleaning Companies!
Jean Hanson
An important part of gaining new customers for your cleaning business is to walk through your prospect's place of business in order get the information you need to put together a cleaning proposal. It is also an opportunity to get to know the prospect and to show him or her the value of doing business with your company. . . .
keep reading
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VIDEO: Right and Wrong Ways To Do a Cleaning Proposal Walk-Through
There are RIGHT ways to do a cleaning proposal walk-through and WRONG ways. In Part 1, "Wrong-Way Willie" shows you how NOT to do the walk-through. In Part 2, learn the RIGHT way to do the walk-through. Steve Hanson and Sharon Cowan did this role play at the Tools for Success Seminar, hosted by Sharon and Debbie Sardone. . . .
keep reading
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How to Use Keywords to Drive Traffic to Your Cleaning Business Website
Jean Hanson
For a prospective customer to find your website through an Internet search, you need to focus on specific keyword phrases they might be using to search for your cleaning business. Build individual pages using keyword phrases...words that describe your business. When search engines visit your website, they'll look for these keywords on your pages. . . .
keep reading
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EPA Regulations for Disinfectants and Sanitizers
Jean Hanson
In order to protect the user and environment from potential hazards, manufacturers of disinfectants and sanitizers are required to label their products with certain information. They must also let the user know how and where to use the product. . . .
keep reading
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INTERVIEW: Activeion CEO, Jim Wiese
Learn about the science of Activeion Pro from Jim Wiese, CEO of Activeion. Watch as Jean Hanson asks the questions you want to know like, 1) how durable is the bottle, 2) does it need replacement parts, 3) does it work in cold or hot water, 4) does it work with hard or soft water, and more! AS SEEN ON: The Ellen DeGeneres Show, CNBC, PBS and Forbes.com. . . .
keep reading
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How to Choose the Right Microfiber Cloth for the Job
Steve Hanson
If you use microfiber cleaning cloths, then you've probably discovered that there are different grades of cloth available for different tasks. Most manufacturers will carry at least 3 different types of microfiber cloths. So how do you know which one to choose? . . .
keep reading
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5 Qualities To Look For In A Good Janitorial Supervisor
Jean Hanson
There are many qualities to look for in a good janitorial supervisor. You'll find that most people will be stronger in some areas than others, so keep in mind that whoever you choose will need support and training from you. By training them in the areas they're lacking in, you'll be helping them become a strong member of your supervisory staff. . . .
keep reading
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ONLINE VIDEO: WebNotes - Free Research Tool For Finding Janitorial Cleaning Prospects
Jean Hanson
ONLINE VIDEO: WebNotes is an online tool you can use for all kinds of research. Since we're always looking for ways to find janitorial cleaning prospects, this video shows how you can use WebNotes to do just that. Use whatever research tool you normally use (like Google), and then use the WebNotes highlighter and notes feature to highlight contact and address information right on a web page, and then put a sticky note on the page for your own use. See how powerful this tool can be by watching the video. . . .
keep reading
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