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| Here's what our members are saying...
"A quick note to say thank you for website and your recent
reply to a question I had. I'm just getting started in this business, and with
your help I am feeling more confident with each day that passes. Once again
thank you."
Steve Dodd
Commercial Cleaning Services
Broken Arrow, OK
"I had my first strip and wax
job and it happened to be a VERY picky Client. Well I have the advantage of
living very close to Steve and Jean. Steve offered to come and help. With
Steve's help we completed the strip and wax job. I learned so much and I am
extremity grateful for Steve and his commitment to helping his members succeed.
Steve and Jean you both are a GREAT blessing to our industry and an example of
true selfless individuals that I am proud to know. Thank you for all you do."
Matthew Kitzmann
Air Quality Solutions
Rochester, MN
"Steve, thanks for your help. I can't even begin to tell you
how valuable your site and help has made a world of difference to how we do
business."
Rocky Lozano
Big Sky Mountain Enterprises
Great Falls, MT
"Steve thanks for all your
help. I got the contract. Just to let you know this site has been fantastic. I
have been in business for 4 months here and I have secured 6 contracts with your
help and info. Keep up the great work."
Tim Daniels
All Green-All Clean
Long Beach, MS
"Jean and Steve, this is a big thank you for your knowledge and expertise in operating your company. There is an old familiar saying, 'only in America'. Well that is how one should feel about The Janitorial Store. 'only at THE JANITORIAL STORE'. Where else can one go to find the wealth of information that you provide daily? Where else can one have experience people like you and people like Sharon Cowan, Dick Ollek and Debbie Sardone, just to name a few, share their knowledge of how to run a successful business. These are people who have been there and done that. Thank you and continue doing what you do best."
William Briggs
One Briggs Janitorial
Service
Woodbridge, VA
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AUDIO: Interview with Len Mitkus of Dispenser Keys
Have you ever gone to restock a paper towel dispenser or toilet paper dispenser and realized you didn't have a key to open it? Or did your employee call to say they lost their dispenser keys? This can be frustrating, especially if you don't have any back up sets or if you need to make a special trip out to a building just to open a dispenser! Listen as Steve Hanson interviews Len Mitkus of DispenserKeys.com - this company can be a life saver for those of us in the janitorial industry! . . .
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LIVE Telephone Discussion for Members
Join us for the next Telephone Discussion Forum on April 14th! This month we'll be talking about the all new, updated Bidding Calculator! If you have questions on how it works or if you have a proposal you're working on, join us and we'll run through your examples. This is an open discussion forum for members of The Janitorial Store. . . .
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AUDIO: Interview with Mike Robert of American Dryer
Whether you provide green cleaning services to your customers or just want to save your customers money, you'll want to listen to this recorded interview. American Dryer's products can save customers 95% of paper towel costs while protecting the environment. Mike explains the cost analysis you can do with your customers, how using air dryers can reduce land fill waste, how they can save 80% on energy costs, and how using the Extreme Air dryer can help your customers gain LEED points. . . .
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AUDIO: 10 Steps to Developing an Annual Business Retreat For Your Cleaning Business
Jean Hanson
Have you ever wanted to get away to spend time thinking about your business and planning for the future? This 5 minute audio podcast gives you 10 steps to get you started on creating your own business retreat! Remember the old saying, you should be working ON your business rather than working IN your business? This is why it is so important to make time to get away and work ON your business. It will also give you the time you need to figure out how to fit your business into your personal life and make the necessary adjustments. . . .
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Member Interview: Matt Kitzmann
Listen as Steve Hanson interviews Matt Kitzmann, member of The Janitorial Store. Matt started out in the duct cleaning business in Rochester, MN, and in 2008 decided to expand into commercial cleaning. Matt shares how he was able to keep his start up costs down; his marketing strategies; books, CD's and training materials he recommends for learning the business; the best and worst parts of being a business owner; what he would do differently if he had it to do over again; and advice for people just starting out.
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INTERVIEW: Finding, Training and Keeping GREAT Service Employees - Interview with Dick Ollek
Finding, training and keeping GREAT service employees. This is a topic of interest to all building service contractors. Dick Ollek has been in the cleaning industry for over 40 years and has perfected the art of hiring GREAT employees. In this 3-part series of interviews, Dick shares some of the secrets he's learned over his 40 year long journey of owning a very successful commercial cleaning company. Whether you're just thinking about hiring employees or you're struggling to retain GREAT employees, this is the book for you! . . .
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AUDIO: Recap of the 2009 BSCAI Convention
Jean and Steve Hanson recap the 2009 BSCAI Convention and Trade Show, held in Chicago. In Part 1, they discuss some of the presentations they attended including Bridging the Generation Gap, What is Marketing? -- The Difference Between Marketing & Sales (presented by David Holly, who is a member of The Janitorial Store's Panel of Experts), How Current Customers Are the Easiest Way to Grow Revenue and Explode Your Profits, and How to Build a High Performance Team. In Part 2 they recapa keynote speech from a NASA astronaut who spoke about the importance of teamwork, and they recap the Trade Show floor. . . .
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David Holly
David Holly has been involved in the cleaning industry for almost 30 years, working in virtually every facet of the business. He was the VP of a regional cleaning contractor, Director of Sales & Marketing for S.C. Johnson Professional, and Director of Marketing for Multi-Clean. He is now the President of Don't Panic Productions, Inc., a new media development company that produces training and marketing materials for companies and organizations in the cleaning industry. David is the co-author of the book Green Cleaning for Dummies published by Wiley Publishing, Inc., Green Sales Tips, published by The Green Cleaning University Press, and the recently published The Business of Green Cleaning published by the IFMA Foundation. He is the founder of Green Cleaning University (www.greencleaninguniversity.org.) He is also a member of The Ashkin Group, a consulting firm dedicated to Greening the cleaning industry. . . .
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Ron Segura
Segura & Associates is a hands-on consulting company, whose strength is in the assistance given in the implementation of suggested changes. From the initial Company Analysis to the final phase of implementation, Segura & Associates is there to help you reach your goals. As President of Segura & Associates, Ron Segura brings over 40 years of experience in all segments of the cleaning industry. Ten of those years were spent as Manager of Janitorial /Document Services for Walt Disney Pictures and Television. . . .
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Sharon Cowan
Sharon L. Cowan is the former President and CEO of a multimillion dollar regional commercial and residential cleaning company. Starting with 4 employees and a few residential accounts, Sharon grew her company to million dollar levels and over 100 employees using her background in business development, strategic planning, national corporate leadership and education while realizing unsurpassed profits along the way. . . .
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AUDIO: Insurance For Your Cleaning Business - What You Need to Know
Jean Hanson
Listen to Jean's interview with Gary Beggs of Valenti Trobec Chandler Insurance Group. VTC insurance has more than 20 years of experience insuring janitorial companies. In this informative interview, Gary answers questions about all the different types of insurance available to janitorial cleaning companies. . . .
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Dick Ollek CBSE
Dick Ollek is a 45 year veteran of the cleaning industry. He owned his own building service contracting firm for over 30 years and served as president of BSCAI (Building Service Contractors Association International). Dick is also a member of Tripod Learning Associates a group made up of three of the top consulting firms in the Cleaning Industry. Dick now owns Consultants in Cleaning, LLC, and speaks at various industry conventions and seminars. . . .
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AUDIO: Trade Show Recap - 2008 BSCAI Convention
This is a recap of the Trade Show floor at the 2008 BSCAI Convention and Trade Show. Included are the following vendors - Pullman Holt stone floor products, Aztec floor equipment, Value Certified Equipment and Sunbelt Rentals. Listen to the audio or read the written transcription. . . .
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