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| Here's what our members are saying...
"Jean and Steve, this is a big thank you for your knowledge and expertise in operating your company. There is an old familiar saying, 'only in America'. Well that is how one should feel about The Janitorial Store. 'only at THE JANITORIAL STORE'. Where else can one go to find the wealth of information that you provide daily? Where else can one have experience people like you and people like Sharon Cowan, Dick Ollek and Debbie Sardone, just to name a few, share their knowledge of how to run a successful business. These are people who have been there and done that. Thank you and continue doing what you do best."
William Briggs
One Briggs Janitorial Service,
Woodbridge, VA
"You two have been a blessing to our business. Your knowledge, wisdom and tools on your website has allowed us to bid on our first contract feeling like an expert. We have continued to acquire more clients with your help. Thanks again for all you do."
Norman and Alecia Smith
Covenant Commercial Cleaning Services
Little Elm, TX
"Thank you for the web site. I'm on it for hours at a time. I'm a newbie and I have learned so much already!!"
Kimberly Spicel
KAS Cleaning Service, Inc.
Brunswick, OH
"Steve, it amazes me how much time you and Jean dedicate to helping all of us out here. You guys truly provide 'positively outrageous' customer service and it is not the just for the money because we get so much more than what we pay for with you guys and it is such a blessing especially in times like these."
Erica Castano
A Personal Elf
Gainesville, FL
"This website is excellent. I shouldn't say this but with the all the information on it I would have expected to pay a lot more for it. Highly recommended and an excellent job done."
Ken Bond
Canaan Contracting Janitorial
Ontario Canada
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Training
Proper training of your cleaning employees can help to make your company successful and profitable.
It's important to make sure your employees start off on the right foot, as well as give them additional training to keep them up to date on the newest products and techniques. It's also good to give employees reminders on important topics, such as how to clean windows, the proper way to dust, and the importance of understanding the pH scale. Just as important as training your cleaning employees is making sure they know how to act around building tenants and what to do in emergency and unexpected situations. Getting the most out of your cleaning employees depends on how much training and support you give them in their jobs.
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Training Programs Part 2 - How Do We Train for Effective Performance?
Sharon Cowan
If you follow the above procedures for training, you will take the guess work out of the process. A check sheet will help you make certain you have covered everything including safety, use of equipment, courtesy, chemical use and finally general operations procedures in your company. You will be able to rest assured that your employees are delivering on your proposal promises and contributing toward the growth of your company. . . . keep reading
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Training Programs Part 1 - How Important is a Solid Training Program for Your Cleaning Business?
Sharon Cowan
How we train out people to represent us and our companies can be crucial to our success. After all, the employee in the field, whether it is a friend, a relative or a new hire, represents your company in everything they do. From the way they greet a client, to their appearance, to their responses when asked a question, to the quality of work, to how a problem is handled, all of these things speak volumes about your company and will either promote or destroy your company's good will. . . . keep reading
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Cleaning Business Mastermind Group Instructions
Move your cleaning business forward by joining one of The Janitorial Store's Cleaning Business Mastermind Groups! Joining a Mastermind Group is a commitment for those that are ready to take their business to new levels and be part of a team. You raise the bar for each other to set and achieve goals, brainstorm ideas and above all, bring support, energy and respect to your team. This is a program for growth. Your team is here to hold you accountable and provide you with unconditional support. Are you ready to take bold steps for a more successful cleaning business? . . . keep reading
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Cleaning Up Blood Spills on Floor Surfaces
Steve Hanson
One topic of concern facing janitorial companies is the risks involved in cleaning blood spills, and how to go about safely cleaning them. While the cleaning of uninfected blood causes no risk of infection, there is no way to know through visual observation whether the blood carries infectious blood borne pathogens. While there have been no cases reported of transmittal of Hepatitis B or HIV through contact with tiled surfaces or carpet, it is wise to err on the side of caution and treat any blood spills as if they were infectious. With regard to carpeting, it should be noted that if the area of contamination is greater than 12 to 18 inches in diameter, or if the pad or flooring beneath is saturated, you should contact properly trained professionals. The affected area may need to be removed and treated as medical waste. . . . keep reading
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DVD: Stripping & Waxing VCT Tile Floors
Would you like to expand your cleaning services to include floor care? One of the most common (and profitable) floor care services offered by commercial cleaning companies is stripping and waxing VCT tile floors. If you or your employees need step-by-step training on stripping and waxing, then this DVD is for you! The Stripping & Waxing VCT Tile DVD takes you step-by-step through the process. . . . keep reading
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Vehicle Safety Rules for Janitorial Employees
Steve Hanson
If you own a growing cleaning company, chances are you've got employees driving company vehicles. And if you don't yet have employees driving your vehicles, you probably will some day soon. In any case, you need to be prepared with a company policy that explains your expectations regarding driving company vehicles. Below are some items you might consider covering in your policy: . . . keep reading
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Do You Have a Generation Gap at Your Cleaning Company?
Jean Hanson
In today's workforce there is a new phenomenon happening - there are four distinct generations that are out there working together. What does this mean for your cleaning company? Each generation is unique, which means they bring different attitudes and opinions to their job. This affects you in everything from recruiting to solving conflicts to motivating your cleaning company employees. . . . keep reading
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How To Identify Carpet Fibers
Steve Hanson
Do you offer carpet cleaning as a service in your cleaning business? Then you should know how to identify carpet fibers so that you know what to use to clean the carpet. For example, if you have a nylon fiber carpet, you don't want to use a chemical that exceeds 10.5 pH, or you can void the warranty. . . . keep reading
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10 Tips for Proper Behavior When Cleaning Around Tenants
Steve Hanson
Just because you're in the cleaning business doesn't mean you never come into contact with the people who work in the buildings you care for. Learning how to work around and communicate with building tenants and their employees goes a long ways towards building trust in your company and the employees who work for you. . . . keep reading
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Window Washing Made Easy...How to Wash Windows Like a Pro
Steve Hanson
Have you ever watched a professional window washer do his or her job, and wonder how s/he does such a perfect job so quickly, and only with the simplest of tools? When it comes to window washing, there are some important tricks of the trade that you need to learn, before you can be confident in the fact that you wash windows like a pro. Believe it or not, when you know what you're doing, you may actually find that you enjoy window washing. . . . keep reading
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10 Secrets to Dusting in an Office Building
Steve Hanson
Dusting is an essential task your employees need to do in every office building. Visible dust creates an unsightly office building which can translate into an uncaring image. A well dusted building translates into a positive and pleasing appearance to both employees and visitors. A clean working environment also encourages neatness and better work habits. . . . keep reading
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