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"I was on the verge of giving up when I found this sight and now I am planning and reading everything on this website. I Thank God for the both of you. I bet you I have asked about 100 questions in the last 2-3 weeks. You guys Rock!" Patricia Myers, Mr. Klean Services, LLC, Kansas City, Missouri
"Steve --I just wanted to thank you ever so much again for taking the time to speak with me about my growing business. I gained much from the time spent with you on the phone and have lots of fodder for thought. It's tough starting out and with so much information, mostly misinformation, on the web, I was grateful for your ideas and suggestions. Again, thanks for all your wonderful support and for having the best cleaning site on the world wide web!" Beth Ford, Fleur-de-Lys, Inc, Greenwood Village, Colorado
"I am so glad I found this website. I am currently with a franchise that charges a lot but doesn't give you a clue on how to start. This is just great. Every time I log on and realize all the information that is available to me, I am in overly excited. Thank you all so much, now I can start to branch out on my own." Samantha Samuels, Legacy Cleaning Services,LLC, Mcdonough GA
"Jean - Love the site!!! This is a godsend for someone like me who is new to this business! All the info I need to get started and plenty of support!! Thanks again!! Looking forward to sharing my success with all!!!" Patrick Austin, Austin's Cleaning Service, August GA |
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Employees and HR
Your employees can make or break your cleaning company. Hiring the right employees and training them properly will make sure you get the right employees for the job.
Taking the time to properly interview prospective cleaning employees, doing background checks and providing the right training can give your cleaning company that competitive edge.
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Human Resource To-Do's for 2008
Jean Hanson
With a new year here, it's time to take a look at your cleaning business, including how you handle employees and related human resource issues. The following is an "HR" list to do for the new year. . . . keep reading
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What You Need to Consider Before Hiring Your First Janitorial Worker
Jean Hanson
When you started your cleaning business you most likely did everything yourself. And you probably did everything your way - from how you vacuum to how you handle the books. But as your business grows there will come a time to let go and let someone else handle some of those tasks. How do you decide what tasks to delegate to someone else? . . . keep reading
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How to Track Cleaning Jobs on a White Board
Jean Hanson
As you grow your cleaning business, you may find yourself struggling to make sure you're getting everything done that you're supposed to do. This is especially true for cleaning companies who offer various services to their clients - such as window washing, carpet cleaning and ceramic tile cleaning. How do you keep track of who wants what done and when they want it done? . . . keep reading
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A Telephone Timekeeping System can help Janitorial Cleaning Companies Keep that Job!
Beth Chambers
Your cleaning company employees are most likely in several locations every night. How do you keep track of how much time an employee spends cleaning each building? You can, of course, keep track with pencil and paper and have employees "clock in" and "clock out" of each building. But using a telephone timekeeping system to track an employee's time is a more accurate and more efficient way to know how much time an employee spends in each building. . . . keep reading
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Enhance Your Own Independence: Don't Wait to Delegate
Arlene Vernon
Whether you manage 1 employee, 20 employees or 0 employees, many of us struggle with do-it-all-yourself syndrome. No, this syndrome isn't covered under the ADA (Americans with Disabilities Act). But it certainly can get in the way of our effectiveness. . . . keep reading
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The Right Way to Fire a Cleaning Employee
Jean Hanson
Before you hire your first cleaning employee it's important to have the right policies and procedures in place -- not only to explain company policies, but to outline procedures for terminating employees. Firing an employee will be one of the toughest decisions you as an employer have to make. . . . keep reading
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The Science of Telephone Screening
Arlene Vernon
When looking for employees for your cleaning business, you can save yourself a lot of time by pre-screening candidates by doing a telephone interview. It's a simple process, but can help you to weed out candidates who do not meet your requirements before you waste your time and theirs by setting up a time for a face-to-face interivew. . . . keep reading
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The Mysteries of Employee Recordkeeping
Arlene Vernon
There really isn't anything fun about personnel files. However, they are a serious requirement even if you have only one employee. What do you need to include in personnel files? Where should your personnel files be kept and who should have access to them? . . . keep reading
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Protect Your Cleaning Employees From Hepatitis B
Jean Hanson
Why should Hepatitis B be a concern to your cleaning company? It's estimated that 80,000 people a year become infected with Hepatitis B. This is a serious disease that can have both short-time and long-term health problems. Your cleaning workers can become infected if a needle punctures their skin or if they come in contact with bloods or fluids from an infected person. . . . keep reading
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How to Create Job Descriptions for Your Cleaning Business
Jean Hanson
As your cleaning business grows, one of the first things you will need to do is hire employees. But before you put that ad in the paper or start interviewing prospective cleaning employees, you should have a written job description that specifies the duties of the position. . . . keep reading
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Do You Have a Generation Gap at Your Cleaning Company?
Jean Hanson
In today's workforce there is a new phenomenon happening - there are four distinct generations that are out there working together. What does this mean for your cleaning company? Each generation is unique, which means they bring different attitudes and opinions to their job. This affects you in everything from recruiting to solving conflicts to motivating your cleaning company employees. . . . keep reading
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Are Your Cleaning Company Workers Employees or Subcontractors?
Jean Hanson
As your cleaning company grows and your client list expands, you'll soon realize that you can't do it all yourself. Hiring, supervising and taking care of payroll are very time-consuming measures. Rather than putting an employee on the payroll, some companies elect to use independent contractors. But there are specific rules and guidelines that pertain to hiring emploeyes versus using sub-contractors. Not knowing the rules can land your cleaning company into hot water! . . . keep reading
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What Your Cleaning Company Needs to Know About the Hazard Communication Law
Jean Hanson
As a cleaning company you use various chemicals in your day-to-day operations. Products such as floor finish, toilet bowl cleaners, disinfectants, carpet spotters and all-purpose cleaners contain various ingredients that can pose a hazard to your employees' health and well-being. This article clarifies your responsibilities to your employees' safety, as stated in the "Right To Know Law". . . . keep reading
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How to Decide What to Pay Your Cleaning Employees
Jean Hanson
As your cleaning business grows, you will find yourself in the position of hiring employes. But before you start the process of getting employees on board you have to figure out what to pay. How do you decide what to pay your cleaning staff? . . . keep reading
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How to Hire Your First Cleaning Employee
Jean Hanson
You may have started your cleaning company part-time and thought that as the business grew you could quit your "day job" and put more time into the business. But as your cleaning business grows you may find you can no longer manage all the tasks you need to handle, no matter how much time you devote to it. Are you thinking of hiring employees so your cleaning business can grow? . . . keep reading
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How to be a True Professional in Your Cleaning Business
Jean Hanson
With the large number of cleaning businesses out there, how do you get your company to stand out? Being a professional in all aspects of your cleaning business will go a long way towards showing your customers and potential customers that you are serious about doing the best job that you can do. Do you have the background, knowledge and experience to become a professional? . . . keep reading
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