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| Here's what our members are saying...
"Jean and Steve, this is a big thank you for your knowledge and expertise in operating your company. There is an old familiar saying, 'only in America'. Well that is how one should feel about The Janitorial Store. 'only at THE JANITORIAL STORE'. Where else can one go to find the wealth of information that you provide daily? Where else can one have experience people like you and people like Sharon Cowan, Dick Ollek and Debbie Sardone, just to name a few, share their knowledge of how to run a successful business. These are people who have been there and done that. Thank you and continue doing what you do best."
William Briggs
One Briggs Janitorial Service,
Woodbridge, VA
"You two have been a blessing to our business. Your knowledge, wisdom and tools on your website has allowed us to bid on our first contract feeling like an expert. We have continued to acquire more clients with your help. Thanks again for all you do."
Norman and Alecia Smith
Covenant Commercial Cleaning Services
Little Elm, TX
"Thank you for the web site. I'm on it for hours at a time. I'm a newbie and I have learned so much already!!"
Kimberly Spicel
KAS Cleaning Service, Inc.
Brunswick, OH
"Steve, it amazes me how much time you and Jean dedicate to helping all of us out here. You guys truly provide 'positively outrageous' customer service and it is not the just for the money because we get so much more than what we pay for with you guys and it is such a blessing especially in times like these."
Erica Castano
A Personal Elf
Gainesville, FL
"This website is excellent. I shouldn't say this but with the all the information on it I would have expected to pay a lot more for it. Highly recommended and an excellent job done."
Ken Bond
Canaan Contracting Janitorial
Ontario Canada
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Cleaning Procedures
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Cleaning Procedures Articles
Knowing the "right" way to clean not only makes your buildings look good - but also saves you time and money. Did you know that improper dusting is one of the things that your customers will complain about the most? Start out the right way with the proper cleaning procedures and you'll keep your customers happy and your checkbook growing.
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Pandemic Flu and Your Role as a Cleaning Company Owner -- Part 2
Jean Hanson
Pandemic flu continues to be an issue worldwide. In our two-part article, we are discussing how cleaning business owners are affected. In the last article we talked about what you need to do internally within your organization to prevent the spread of swine flu/H1N1. Now we will move on to how you deal with your customers in a pandemic crisis. . . . keep reading
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Pandemic Flu and Your Role as a Cleaning Company Owner -- Part 1
Jean Hanson
There is no doubt now that the Swine Flu is now here. How far will it spread and how severe it will become is unknown, but what we do know is that our lifestyle and the choices we make may be changed for some time to come. Every day, new cases are reported. New states and new countries are reporting cases on what seems to be an hourly basis. The Center for Disease Control's website at www.cdc.gov will give you updates on the current status of what is more accurately known at the H1N1. You can also find updates here - www.pandemicflu.gov/. The World Health Organization (WHO) has, as of the writing of this article, raised the alert level to 5, one step away from the highest level of full blown pandemic. This is obviously scary for all of us. Your personal health and that of your friends and family should be first and foremost in your mind. Being prepared is a mindset that will benefit you personally and financially. . . . keep reading
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Cleaning Up Blood Spills on Floor Surfaces
Steve Hanson
One topic of concern facing janitorial companies is the risks involved in cleaning blood spills, and how to go about safely cleaning them. While the cleaning of uninfected blood causes no risk of infection, there is no way to know through visual observation whether the blood carries infectious blood borne pathogens. While there have been no cases reported of transmittal of Hepatitis B or HIV through contact with tiled surfaces or carpet, it is wise to err on the side of caution and treat any blood spills as if they were infectious. With regard to carpeting, it should be noted that if the area of contamination is greater than 12 to 18 inches in diameter, or if the pad or flooring beneath is saturated, you should contact properly trained professionals. The affected area may need to be removed and treated as medical waste. . . . keep reading
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Simple Facts About Bacteria
Steve Hanson
In the world of cleaning, we as business owners need to educate ourselves and our employees on how to clean and sanitize the surfaces we care for. Bacteria growth is a big concern for our clients because they want to protect their employees, customers and visitors from unhealthy environments. . . . keep reading
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Foreclosure Cleaning: Is This Growing Market Right For You?
Sharon Cowan
Just as home foreclosures are rising steadily so are office evictions and foreclosures on multitenant buildings. Sadly to say, the demand for cleaning these properties is unprecedented in recent times. Although a foreclosure property is someone's misfortune, it at the same time, is an opportunity for the cleaning business owner to keep diversify his business, keep employees working and to charge a premium for their work. While it is another income source for the business owner, is it worth your time and effort? Can you benefit from targeting this fast growing market? . . . keep reading
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Do's and Dont's of Caring for Microfiber Cloths
Steve Hanson
We recently had a couple members ask questions about how to make sure their microfiber cloths are sanitized after cleaning them. Some people have been washing them in hot water and/or adding bleach to the wash cycle. Many members replied that using hot water is not good for the cloth because it breaks down the fiber, and most agreed that adding bleach is never a good idea. . . . keep reading
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Steve & Jean Answer Member Questions
This is a video Steve and Jean Hanson recorded while broadcasting live from Ustream. In the video they answer the following new member questions: Pricing stripping & waxing, product vendors, best way to detail dust, removing gum from carpet, is it ok to ask what potential customers are paying existing cleaning service? . . . keep reading
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DVD: Stripping & Waxing VCT Tile Floors
Would you like to expand your cleaning services to include floor care? One of the most common (and profitable) floor care services offered by commercial cleaning companies is stripping and waxing VCT tile floors. If you or your employees need step-by-step training on stripping and waxing, then this DVD is for you! The Stripping & Waxing VCT Tile DVD takes you step-by-step through the process. . . . keep reading
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Stone Floor Care: Topical Sealers vs. Impregnators
Steve Hanson
Stone surfaces are very common in both commercial settings and homes alike. At some point, your customers will ask if you can seal their stone surfaces. If asked to do this service, you'll need to use either a topical sealer or an impregnator. What's the difference? . . . keep reading
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What is the Difference Between Sanitizing and Disinfecting?
Steve Hanson
In the cleaning industry, there are many misunderstandings about disinfectants and sanitizers. The terms are interchanged quite frequently in discussions, as many people believe they have the same meaning. And although similar, there are differences between sanitizing and disinfecting. . . . keep reading
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How to Clean Whiteboards
Steve Hanson
Some manufacturers claim that you don't need water or chemicals to clean their whiteboards. However you're probably already aware that when ink is left on a white board for long periods of time, there is faint shadow of the ink left on the board. When this happens, no amount of "dry" cleaning or erasing will remove all the ink. This is when you need to "wet" clean the board. . . . keep reading
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Window Washing Tools and Preparation
Steve Hanson
Before you take your squeegee out and start washing windows, you want to make sure you've got the right tools. Obviously a professional squeegee is the most important tool in your arsenal. You'll also need a window washing bucket, which is easier to use and transport that a regular 5 gallon bucket. . . . keep reading
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