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home | Residential Cleaning

Residential Cleaning Articles

Is your specialty cleaning residential homes? Or are you thinking of expanding your commercial cleaning business into the residential marketplace? The world of residential cleaning can be a money maker for your cleaning business, but can also bring with it problems you never anticipated. Be prepared to know what residential customers expect from a cleaning company and how to deal with their issues and concerns.

The Advantage of Using Teams for Residential Cleaning
Steve Hanson

The Advantage of Using Teams for Residential Cleaning

Many residential cleaning companies start out as a one-person operation. But as your cleaning company grows and you add employees you will soon face the problem of whether you should send in a single person to clean a home or if you should send in a team. Some cleaners may prefer to work alone, but is that in the best interest of your cleaning company? . . . keep reading

Residential Cleaning: A Beginners Survival Guide
Bob Dockendorf

Residential Cleaning: A Beginners Survival Guide

There's more to residential cleaning than mopping the floors and dusting the furniture. An important part of residential cleaning is communication with the customer. Also important is the "perception" that you've been there and cleaned the home. . . . keep reading

How to Handle Customer Complaints in Your Cleaning Business
Jean Hanson

How to Handle Customer Complaints in Your Cleaning Business

No matter how large or how small your cleaning business is, there is going to come a time when you answer the phone and find a customer on the other end who has a complaint. How you handle that complaint can have either a positive or negative impact on your business. . . . keep reading

Making the Most of Your Time When Cleaning Homes
Steve Hanson

There is really no wrong way for you to clean a home. But as with any business, time in your cleaning business is valuable. The more cleaning jobs you can fit into a day, the more potential profit you earn. If you can complete the basics faster, then you have more time to offer specialized services or to move on to cleaning the next home. . . . keep reading

Advantages of Residential Team Cleaning
Jean Hanson
Many residential cleaning companies assign two or three person teams for each home, and for good reason. While it's easy enough for one person to clean a home, work gets done much more quickly with teams, and before they know it, they're off to their next job. So what are the advantages of residential team cleaning? . . . keep reading

Thinking Beyond Cleaning Office Buildings
Jean Hanson
If your business is like many other traditional cleaning companies, you started by cleaning an office, apartment building, retail store or other commercial building. Adding additional clients may have included more office buildings, medical clinics and perhaps even expanding into manufacturing facilities. But have you stopped to think about expanding into residential cleaning? . . . keep reading

Communicating with Your Residential Cleaning Clients is Key
Jean Hanson

Communicating with Your Residential Cleaning Clients is Key

People hire a residential cleaning service to make their lives easier. As a cleaning contractor, you not only need to provide a good service, but you also need frequent communication with your client to ensure that both parties understand their responsibilities and that there are no misunderstandings. . . . keep reading

Why You Should Charge Extra For First Time Residential Cleaning
Steve Hanson

Why You Should Charge Extra For First Time Residential Cleaning

When starting a new residential cleaning account you'll need to explain to your new customer why you charge more for the "first time" cleaning. A first time cleaning of a new residential cleaning account is more like a "spring-cleaning" and needs extra staff time to remove extra soil and build-up . . . keep reading

Be Prepared to Answer These Questions From Residential Cleaning Customers
Jean Hanson

Be Prepared to Answer These Questions
From Residential Cleaning Customers

Are you ready to start your residential cleaning service? After your business is set up, your employees are hired and your supplies are purchased, you're ready to sign up clients. Are you prepared to answer those tough questions your clients might ask? . . . keep reading

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