Our guarantee is as strong as we can make it. We guarantee the quality and quantity of the information you will find here. But we cannot guarantee your success. That's your responsibility! We feel certain the information and resources provided through your membership in The Janitorial Store™ can help you build a successful commercial cleaning business.

However, you are ultimately responsible for your own success. For this reason, we can only guarantee the quality and accuracy of our information. We can't guarantee your performance or your success.

Please don't join The Janitorial Store™ if you are expecting a "get-rich-quick" scheme, or an effortless business opportunity, or magical chants that will make money fall from the sky.

A commercial cleaning business is hard work. It holds the promise of high financial rewards for those who devote time and energy into making their cleaning business a success.

Membership Refund Policy

If you join The Janitorial Store™ and subsequently want to cancel, and you can tell us in good conscience that The Janitorial Store™ did not provide content of sufficient quality or quantity, we'll refund your money.

But if you simply lose interest in the cleaning business model and have moved on to other things, that doesn't qualify for a refund. And if you joined to download as much as you can from the private area of the site and then immediately cancel your membership, that also doesn't qualify for a refund and anyone who asks for one is simply disingenuous and shouldn't be in business.

Furthermore, if you're not sure if you're going to remain a member of our site, then do not join for the one-year membership plan - sign up for the monthly recurring plan. If you decide that it's not for you, then you can cancel at any time and still have full use of the site for the full month you paid for.

The information and downloads on our site are worth thousands of dollars so we simply cannot give a full year refund. Any refunds issued on a one year membership plan will be pro-rated for the time you were a member. We will withhold $47 for the first month and pro-rate the remaining time spent as a member at the $12 per month rate. 

The Janitorial Store™ can't guarantee your success.

We do guarantee that if you join The Janitorial Store™ and never apply what you've learned, if you don't read the articles on the website, never participate in the online discussion forum, and never participate in the tele-discussion forums and training tele-classes, it is likely you won't become more successful in your cleaning business.

Therefore, The Janitorial Store™ dues are refundable only during the term of your term of active membership and only if you are honestly dissatisfied with the quality and the quantity of content published here. If we do issue a refund, it will be pro-rated based on the time you were an active member. After that, dues are not refundable and they are never transferable. Nor are dues deductible as charitable contributions.

The Janitorial Store™ dues may be deductible as a business expense. Check with your tax consultant or accountant for advice on this issue.

Product Refund Policy

Downloadable products are not refundable since purchasers receive an instant email to download the product. However if you are truly dissatisfied with the product and you can tell us in good conscience that The Janitorial Store™ did not provide content of sufficient quality, we'll refund your money.

Return Policy on Products Shipped to Customers

Customer must contact The Janitorial Store(TM) within 10 days of ship date.

Customer will pay shipping charges to return merchandise. The Janitorial Store(TM) will give customer a Return Authorization number and address to ship the merchandise. Merchandise must be shipped back immediately.

No Returns Allowed after 10 days of ship date.

A refund will be issued after the returned merchandise has been received, or a replacement will be shipped upon receipt of the returned merchandise.

Note: All equipment sales are final and covered by factory warranties