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| Here's what our members are saying...
"I am so thankful for The Janitorial Store and all you are
doing. Getting the info and support is a blessing... I cannot say enough."
John Melvill,
Mels Truly Clean
Plymouth MI
"I just joined as a member last week. I have been in business
for over 5 years and do residential and office cleaning. I have been OVERJOYED
to find the resources for business owners that your site offers. I already feel
100% more confident about my future in this business! I am SO ready to build my
business. All I can say is thank God that I found The Janitorial Store!"
Doug Snyder
Tower Cleaning Services, LLC
Greensboro, NC
"Thank you so much for your help. I just recently joined here
and I find EVERYTHING in this website to be so valuable. And I believe that with
all of this information I can confidently say that I can grow my commercial
cleaning business fairly quickly."
Melo Group
Calgary, Alberta, Canada
"Hi Steve - Thank you so much for following up with me. I have been actively reading your Ebooks and I got the Office Cleaning Training Video in the mail today. It makes me feel good that I can count on your team to help me build our cleaning business. You have a lot of good resources on the website and I downloaded them for me to review during free time."
Christine Viera Mississauga, Ontario, CA
"Thank you guys so much for all that you do to help everyone succeed. You are a true blessing and I am personally very thankful."
Teresa Harder TNT Cleaning Boerne, TX
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Free Cleaning Videos
Below are short cleaning videos that anyone in the cleaning industry will find informative and educational. Check back often as we'll be adding new videos regularly.
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Episode #2 - CleaningBiz.tv - David Holly Talks About Green Cleaning
Episode #2 -- This is an interview with Green Cleaning guru, David Holly. In the interview, David talks about: 1) the future of the cleaning industry as it relates to green cleaning; 2) is certification necessary and how to prepare if that is your goal; 3) how to differentiate your cleaning company from everyone else offering green cleaning. Hosted by Jean and Steve Hanson, Co-founders of TheJanitorialStore.com and MyHouseCleaningBiz.com. To subscribe, visit CleaningBiz.tv. . . .
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FREE RECORDED WEBINAR! Website Reviews for Commercial Cleaning Companies
Did you miss the webinar? No problem! The recording is now available for a limited time (members, you can download it at any time in the Download Library). Whether you have a website for your business or not, you can learn a lot about how to create an effective website for your cleaning business by looking at other sites. If you don't know anything about SEO (search engine optimization) or what makes people buy from one site over another, then watch this FREE recorded webinar! Get tips from the experts on how to make your site search engine friendly and found by people searching for house cleaning services in your local area! Hosted by Jean Hanson, co-founder of TheJanitorialStore.com and Ron Howard of CleaningBizWebsites.com. . . .
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VIDEO: The Difference Between High-Density and Low-Density Trash Can Liners
Have you ever had a trash can liner puncture and tear easily from a sharp object in the trash? Perhaps you're using the wrong kind of trash can liner! Some liners are more suited to paper trash while others are stronger and more suited for sharp objects. In this video, Steve Hanson shows you the difference between high-density and low-density trash can liners. . . .
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ONLINE VIDEO: Telephone Call Log and Cleaning Customer Complaint Log
Jean Hanson
Are you letting phone calls to your cleaning business fall through the cracks? Is your receptionist writing down your messages on post-it notes? Are your notes getting lost? Watch this short video, which shows how to keep a daily telephone call log to track all incoming calls. You should also keep a customer complaint log to track all complaints that come in. Find out what the log should contain so you and your employees can follow up and resolve the problem. . . .
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VIDEO: Right and Wrong Ways To Do a Cleaning Proposal Walk-Through
There are RIGHT ways to do a cleaning proposal walk-through and WRONG ways. In Part 1, "Wrong-Way Willie" shows you how NOT to do the walk-through. In Part 2, learn the RIGHT way to do the walk-through. Steve Hanson and Sharon Cowan did this role play at the Tools for Success Seminar, hosted by Sharon and Debbie Sardone. . . .
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INTERVIEW: Activeion CEO, Jim Wiese
Learn about the science of Activeion Pro from Jim Wiese, CEO of Activeion. Watch as Jean Hanson asks the questions you want to know like, 1) how durable is the bottle, 2) does it need replacement parts, 3) does it work in cold or hot water, 4) does it work with hard or soft water, and more! AS SEEN ON: The Ellen DeGeneres Show, CNBC, PBS and Forbes.com. . . .
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ONLINE VIDEO: WebNotes - Free Research Tool For Finding Janitorial Cleaning Prospects
Jean Hanson
ONLINE VIDEO: WebNotes is an online tool you can use for all kinds of research. Since we're always looking for ways to find janitorial cleaning prospects, this video shows how you can use WebNotes to do just that. Use whatever research tool you normally use (like Google), and then use the WebNotes highlighter and notes feature to highlight contact and address information right on a web page, and then put a sticky note on the page for your own use. See how powerful this tool can be by watching the video. . . .
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VIDEO: Cleaning for Health vs. Cleaning for Appearance
This is a video discussion with Steve and Jean Hanson about the difference between Cleaning for Health and Cleaning for Appearance. There is a misconception that if it "looks clean" then it must be clean. But with growing concern over cleaning for health and the environment, cleaning business owners must learn the difference. . . .
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VIDEO: How to Choose Cleaning Equipment
A member of TheJanitorialStore.com recently asked, "With so many pieces of equipment to choose from, how can I select the one that's right for me?" In this video, Steve Hanson offers tips on choosing cleaning equipment. . . .
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Steve & Jean Answer Member Questions
This is a video Steve and Jean Hanson recorded while broadcasting live from Ustream. In the video they answer the following new member questions: Pricing stripping & waxing, product vendors, best way to detail dust, removing gum from carpet, is it ok to ask what potential customers are paying existing cleaning service? . . .
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ONLINE VIDEO: Tracking Janitorial Employee Attendance
Jean Hanson
If you have janitorial employees you need to have a way to track their attendance. You should keep a record in their employee file of every absence from work, whether it's a sick day, a vacation day, an emergency, or a no-show. This will give you a record of their attendance and you can use it to quickly see if you have a potential attendance problem with a particular employee. . . .
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DVD: Stripping & Waxing VCT Tile Floors
Would you like to expand your cleaning services to include floor care? One of the most common (and profitable) floor care services offered by commercial cleaning companies is stripping and waxing VCT tile floors. If you or your employees need step-by-step training on stripping and waxing, then this DVD is for you! The Stripping & Waxing VCT Tile DVD takes you step-by-step through the process. . . .
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How to Use Reference USA to Build Prospect Lists
Jean Hanson
One of the most frequently asked questions we get is about how to find prospects for a cleaning business. There are several paid services available, but there is also one resource that you can access for free as long as you have a library card and your library makes it available to you. The resource is called Reference USA. In this video, we show you how to search for specific target markets in your local area so you can start building your prospect list! . . .
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How to Choose a Backpack Vacuum
Steve Hanson
If you've ever had to buy a vacuum cleaner you know there are lots to choose from in all kinds of price ranges. And now that back pack vacuums have become so popular, there are a number of companies selling back packs as well. This video helps you cut through the hype and get to the features you need to consider when choosing your new back pack vacuum. . . .
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