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| Here's what our members are saying...
"I had my first strip and wax
job and it happened to be a VERY picky Client. Well I have the advantage of
living very close to Steve and Jean. Steve offered to come and help. With
Steve's help we completed the strip and wax job. I learned so much and I am
extremity grateful for Steve and his commitment to helping his members succeed.
Steve and Jean you both are a GREAT blessing to our industry and an example of
true selfless individuals that I am proud to know. Thank you for all you do."
Matthew Kitzmann
Air Quality Solutions
Rochester, MN
"Steve, thanks for your help. I can't even begin to tell you
how valuable your site and help has made a world of difference to how we do
business."
Rocky Lozano
Big Sky Mountain Enterprises
Great Falls, MT
"Steve thanks for all your
help. I got the contract. Just to let you know this site has been fantastic. I
have been in business for 4 months here and I have secured 6 contracts with your
help and info. Keep up the great work."
Tim Daniels
All Green-All Clean
Long Beach, MS
"Jean and Steve, this is a big thank you for your knowledge and expertise in operating your company. There is an old familiar saying, 'only in America'. Well that is how one should feel about The Janitorial Store. 'only at THE JANITORIAL STORE'. Where else can one go to find the wealth of information that you provide daily? Where else can one have experience people like you and people like Sharon Cowan, Dick Ollek and Debbie Sardone, just to name a few, share their knowledge of how to run a successful business. These are people who have been there and done that. Thank you and continue doing what you do best."
William Briggs
One Briggs Janitorial
Service
Woodbridge, VA
"You two have been a blessing to our business. Your knowledge, wisdom and tools on your website has allowed us to bid on our first contract feeling like an expert. We have continued to acquire more clients with your help. Thanks again for all you do."
Norman and Alecia Smith
Covenant Commercial Cleaning Services
Little Elm, TX
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Free Cleaning Videos
Below are short cleaning videos that anyone in the cleaning industry will find informative and educational. Check back often as we'll be adding new videos regularly.
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5 NEW VIDEOS on CD
Tripod Learning Associates has just released the following 5 video CD's to play on your computer. 1) Prospects You Should Not Pursue, 2) Selling Strong in Today's Economy, 3) Why Can't They Do It Right? 4) Why Should Anyone Buy From You? 5) Implementing Change, by Ron Segura, President of Segura and Associates, Inc. and a member of Tripod Learning Associates. The other four videos feature Dick Ollek, author of "Selling Contract Cleaning Services 101", and "Finding, Training and Keeping GREAT Service Employees 101". These are interactive CD's that allow you to view Dick as he speaks about the topics, and to also follow along with the PowerPoint presentation notes. . . .
keep reading
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INTERVIEW: Activeion CEO, Jim Wiese
Learn about the science of Activeion Pro from Jim Wiese, CEO of Activeion. Watch as Jean Hanson asks the questions you want to know like, 1) how durable is the bottle, 2) does it need replacement parts, 3) does it work in cold or hot water, 4) does it work with hard or soft water, and more! AS SEEN ON: The Ellen DeGeneres Show, CNBC, PBS and Forbes.com. . . .
keep reading
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ONLINE VIDEO: WebNotes - Free Research Tool For Finding Janitorial Cleaning Prospects
Jean Hanson
ONLINE VIDEO: WebNotes is an online tool you can use for all kinds of research. Since we're always looking for ways to find janitorial cleaning prospects, this video shows how you can use WebNotes to do just that. Use whatever research tool you normally use (like Google), and then use the WebNotes highlighter and notes feature to highlight contact and address information right on a web page, and then put a sticky note on the page for your own use. See how powerful this tool can be by watching the video. . . .
keep reading
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VIDEO: Cleaning for Health vs. Cleaning for Appearance
This is a video discussion with Steve and Jean Hanson about the difference between Cleaning for Health and Cleaning for Appearance. There is a misconception that if it "looks clean" then it must be clean. But with growing concern over cleaning for health and the environment, cleaning business owners must learn the difference. . . .
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VIDEO: How to Choose Cleaning Equipment
A member of TheJanitorialStore.com recently asked, "With so many pieces of equipment to choose from, how can I select the one that's right for me?" In this video, Steve Hanson offers tips on choosing cleaning equipment. . . .
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Steve & Jean Answer Member Questions
This is a video Steve and Jean Hanson recorded while broadcasting live from Ustream. In the video they answer the following new member questions: Pricing stripping & waxing, product vendors, best way to detail dust, removing gum from carpet, is it ok to ask what potential customers are paying existing cleaning service? . . .
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ONLINE VIDEO: Tracking Janitorial Employee Attendance
Jean Hanson
If you have janitorial employees you need to have a way to track their attendance. You should keep a record in their employee file of every absence from work, whether it's a sick day, a vacation day, an emergency, or a no-show. This will give you a record of their attendance and you can use it to quickly see if you have a potential attendance problem with a particular employee. . . .
keep reading
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DVD: Stripping & Waxing VCT Tile Floors
Would you like to expand your cleaning services to include floor care? One of the most common (and profitable) floor care services offered by commercial cleaning companies is stripping and waxing VCT tile floors. If you or your employees need step-by-step training on stripping and waxing, then this DVD is for you! The Stripping & Waxing VCT Tile DVD takes you step-by-step through the process. . . .
keep reading
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How to Use Reference USA to Build Prospect Lists
Jean Hanson
One of the most frequently asked questions we get is about how to find prospects for a cleaning business. There are several paid services available, but there is also one resource that you can access for free as long as you have a library card and your library makes it available to you. The resource is called Reference USA. In this video, we show you how to search for specific target markets in your local area so you can start building your prospect list! . . .
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How to Choose a Backpack Vacuum
Steve Hanson
If you've ever had to buy a vacuum cleaner you know there are lots to choose from in all kinds of price ranges. And now that back pack vacuums have become so popular, there are a number of companies selling back packs as well. This video helps you cut through the hype and get to the features you need to consider when choosing your new back pack vacuum. . . .
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VIDEO: Recycled Floor Pads from Americo Mfg.
VIDEO: Recycled Floor Pads from Americo Mfg. This video was shot at the 2008 BSCAI Convention and Trade Show. If you're serious about offering green cleaning services, then you need to think about the equipment and supplies you use too. Americo Mfg. is a supplier of hard floor pads. And they're the only manufacturer that they know of that makes it's pads from recycled material - plastic water bottles! . . .
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VIDEO: Microfiber Floor Pads
This video was shot at the 2008 BSCAI Convention. I'm sure you've noticed that microfibers are everywhere! And now they're making hard floor pads made from microfibers. Although they might cost more than conventional floor pads, they last up to 7 times longer so they're very economical. The vendor we talked to is from . . .
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VIDEO: MondoVap Steam Cleaner
This video was shot at the 2008 BSCAI Convention and Trade Show. If you've ever considered investing in steam cleaning equipment then this demonstration will show you a number of different ways you can use the MondoVap steam cleaning system. . . .
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