Ready to start a cleaning business? Learn how to start and grow your janitorial, office, commercial or home cleaning business today!Ready to start a cleaning business? Learn how to start and grow your janitorial, office, commercial or home cleaning business today!
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"Steve - this site has so much valuable information!! From downloads, calculators, etc...the list goes on and on...Just wanted to say "THANKS!!!" To you and Jean for such a great site !!"

Steven Mooso
S&S Cleaning
Middletown, NY


"The Janitorial Store has provided me with tons of guidance. Using the strategies have helped with my professional image and overall knowledge of the industry. Using the Bidding and Estimating Ebook, I've learned the proper way to bid and landed my first two contracts, which pay about $1600 per month. Thanks TJS"

Joe McPherson
Arch Cleaning Services
Upper Marlboro, MD


"I started my cleaning service 6 years ago and want desperately to grow. Until now I didn't know how I was going to do it. Now that I have your business plan and marketing plan downloads along with other information I'm well on my way. I'm down right glad I invested in your program, it's the best! Thank you!"

Jon Kuring
Kur-Vue Cleaning Services
Seattle, WA


"Steve and Jean - I just want to thank you for your great job. I don't know why it took me years to join The Janitorial Store. I have been trying to do it on my own for the past 5 years. I wish I had all the information I'm getting now. Thank you very much. Any person that wants to succeed in the cleaning business, needs to tap into your wealth of knowledge."

Jerry Omoruyi
Facility Cleaning & Maintenance Ltd
Lagos, Nigeria


"TJS Family -- I just wanted to let you know about 2 accounts that my company was awarded. I was awarded a charter school account which is worth $10,252.00 a month, with the opportunity to bid on more charter schools. I have also won a smaller account which is worth $525.00 a month. I want to say thank you to Jean and Steve for all the knowledge, and other cleaning business owners here who gave me advice and inspiration. I could not have done it with out you guys, and that's a 100 percent true Fact."

Katrel Kelly
Spotless Cleaning Concepts LLC
Philadelphia, PA


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home | Cleaning Videos
 

Free Cleaning Videos

Below are short cleaning videos that anyone in the cleaning industry will find informative and educational.  Check back often as we'll be adding new videos regularly.

Episode #36 -- Is Your Cleaning Business Running You Or Are You Running Your Cleaning Business?
Jean Hanson
Episode #36 -- Is Your Cleaning Business Running You Or Are You Running Your Cleaning Business? One of the biggest mistakes you can make as a cleaning business owner is to let your business run your life. When you allow this to happen you end up with regrets later on because of missed opportunities to spend time with family, take vacations and enjoy a life outside your business. . . . keep reading
Episode #35 -- The Top Five Interviewing Mistakes Cleaning Business Owners Make
Jean Hanson
Episode #35 -- The Top Five Interviewing Mistakes Cleaning Business Owners Make Is employee turnover getting you down? Are you used to using your gut instinct to make hiring decisions? Unfortunately, gut instinct isn't enough these days. Job hunters know how to play the hiring game so they'll probably tell you what you want to hear unless you know how to avoid these five common mistakes when interviewing job applicants. . . . keep reading
Episode #34 -- 5 Rules of Marketing That Will Guarantee a Steady Stream of Cleaning Clients
Jean Hanson
Episode #34 -- 5 Rules of Marketing That Will Guarantee a Steady Stream of Cleaning Clients Before you can convert prospects into cleaning clients, five things must happen. Learn the five basic rules of marketing that will guarantee a steady stream of cleaning clients. . . . keep reading
Episode #33 -- Winning the Bid and Winning the Customer -- What's the Difference?
Jean Hanson
Episode #33 -- Winning the Bid and Winning the Customer -- What's the Difference? Dick Ollek of Consultants in Cleaning discusses the difference between "bidding" the job and submitting a proposal and why it's important to know the difference. He also shares what it takes to win the customer. . . . keep reading
Episode #32 Service is the Name of the Game in Your Cleaning Business
Steve Hanson
Episode #32 Service is the Name of the Game in Your Cleaning Business We all say we provide great customer service, but do we really? How do you know if your company stands above your competitors? Sharon Cowan of Cleaning Business Consulting Group shares her insight on this very important topic. . . . keep reading
Episode #31 How to Handle Customer Complaints in Your Cleaning Business
Jean Hanson
Episode #31 How to Handle Customer Complaints in Your Cleaning Business Todd Hopkins of Office Pride shares tips on handling customer complaints including: 1) Getting clients to complain and not cancel, 2) What you should never say to a client, and 3) Following up after the complaint. . . . keep reading
Episode #30 -- Client Retention for Cleaning Companies. Do You Know Your Numbers?
Jean Hanson
Episode #30 -- Client Retention for Cleaning Companies. Do You Know Your Numbers? Do you know your client retention rate? Are you happy with it? If you're not happy with your numbers, what are you doing to do to change it? This video explains the formula for tracking client retention, acquisition and attrition for your cleaning business. . . . keep reading
Episode #29 -- The 5 Most Common Marketing Mistakes Cleaning Business Owners Make
Steve Hanson
Episode #29 -- The 5 Most Common Marketing Mistakes Cleaning Business Owners Make Many cleaning business owners don't understand why their marketing isn't working. This episode points out the 5 most common marketing mistakes cleaning business owners make and tips for getting on the right track. . . . keep reading
Episode - #28 Is all the talk about building relationships to build your cleaning business just a bunch of hype?
Steve Hanson
Episode - #28 Is all the talk about building relationships to build your cleaning business just a bunch of hype? Everyone talks about building relationships to build your cleaning company. But most people don't have the patience to do this. This episode will explain why it's not just a bunch of hype -- it really works! . . . keep reading
Episode #27- What Can We Learn From The Green Bay Packers About Creating A Customer Experience
Episode #27- What Can We Learn From The Green Bay Packers About Creating A Customer Experience The Green Bay Packers are masters at creating a customer experience for the fans. As cleaning business owners it is our job to do the same for our clients. This video will get you thinking outside the box when it comes to creating that experience for your clients. . . . keep reading
Episode #26 - 3 Tips for Entrepreneur Survival, featuring Todd Hopkins
Episode #26 - 3 Tips for Entrepreneur Survival, featuring Todd Hopkins Guest Todd Hopkins author of 2 books for cleaning industry entrepreneurs shares advice on 3 topics: . . . keep reading
Episode #25 -- What "One" Thing Can You Do To Kickstart Your Cleaning Business?
Episode #25 -- What "One" Thing Can You Do To Kickstart Your Cleaning Business? Sometimes we get complacent as we move along in the day-to-day running of our cleaning business. But have you ever considered the impact you can make in your sales volume by adding just one more task to your daily or weekly or monthly to-do list? . . . keep reading
Episode #24 -- How Do I Land My First BIG Cleaning Account?
Episode #24 -- How Do I Land My First BIG Cleaning Account? If you have a commercial cleaning company and have always wondered how to land BIG accounts the episode will explain how it works! . . . keep reading
Episode #23 -- Following Up After Submitting A Cleaning Proposal
Episode #23 -- Following Up After Submitting A Cleaning Proposal Have you ever submitted a cleaning proposal and then didn't get a reply as to whether or not you got the account? This episode will help you figure out how to solve this common problem. . . . keep reading
Episode #22 -- What Does it Take to Win the Cleaning Bid Over The Competition?
Episode #22 -- What Does it Take to Win the Cleaning Bid Over The Competition? A lot of cleaning business owners struggle with losing a new account to a competitor. They wonder to themselves, "what the heck does it take to win the bid over the competition?" . . . keep reading
Episode #21 -- Cleaning Client Objections and What to Say
Episode #21 -- Cleaning Client Objections and What to Say Many cleaning business owners are stumped when a client raises an objection. How do you respond when they say your price is too high or they're happy with their current service? . . . keep reading
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