Tripod Learning Associates has just released the following 5 video CD's to play on your computer:

Prospects You Should Not Pursue

Prospects You Should Not Pursue
It's tempting to take any job you can find, especially when times are tough or you are just starting out. However, taking too many of the WRONG jobs can actually hurt your business or even put you out of business. In this CD, I will help you understand how to look at prospects from the standpoint of BUILDING your business, how to recognize which prospects you should avoid, and how to tell when it's time to consider those prospects.

Selling Strong in Today's Economy

Selling Strong in Today's Economy
These promotions, and marketing techniques will work in difficult, shrinking, and expanding economies. Whether times are good, bad or indifferent, you need strong tactics to stand out from the competition - this CD can help you succeed today and tomorrow!

Why Can't They Do It Right?

Why Can't They Do It Right
The client calls with a request or complaint. You pass the information to your supervisor, but the client calls back the next day - same problem! When you confront the supervisor he or she says "But I told them to do it - they just can't get it right..." It might not be what you say, but WHAT you say... That's right - the same words can mean different things to different people. In today's multi-cultural workplace, what you SAY might not be what they HEAR.

Why Should Someone Buy From You?

Why Should Anyone Buy From You?
What is that special something that makes your company different from the competition? You've been in business for 30 years? Well, so has the xyz company - what does it REALLY mean? In this CD I'll help you learn what really sets your company apart and how to use that to make sure they DO want to buy from YOU.

Implementing Change

Implementing Change
Change is difficult. We all know that. But when you make changes to cleaning systems and routines, do you think about the impact on all of the stakeholders? Clients, managers, supervisors, line employees? Do you plan for change? Do you have flexible alternatives to implement when the plan doesn't work? In this interactive CD Ron Segura (President of Segura and Associates, Inc. and a member of Tripod Learning Associates) takes you through the reasons for change, the phases and strategies and tools for successfully implementing change in your organization. While he uses Team Cleaning and Green Cleaning as examples, his strategies and techniques apply regardless of the changes you are seeking to implement.