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| Here's what our members are saying...
"A quick note to say thank you for website and your recent
reply to a question I had. I'm just getting started in this business, and with
your help I am feeling more confident with each day that passes. Once again
thank you."
Steve Dodd
Commercial Cleaning Services
Broken Arrow, OK
"I had my first strip and wax
job and it happened to be a VERY picky Client. Well I have the advantage of
living very close to Steve and Jean. Steve offered to come and help. With
Steve's help we completed the strip and wax job. I learned so much and I am
extremity grateful for Steve and his commitment to helping his members succeed.
Steve and Jean you both are a GREAT blessing to our industry and an example of
true selfless individuals that I am proud to know. Thank you for all you do."
Matthew Kitzmann
Air Quality Solutions
Rochester, MN
"Steve, thanks for your help. I can't even begin to tell you
how valuable your site and help has made a world of difference to how we do
business."
Rocky Lozano
Big Sky Mountain Enterprises
Great Falls, MT
"Steve thanks for all your
help. I got the contract. Just to let you know this site has been fantastic. I
have been in business for 4 months here and I have secured 6 contracts with your
help and info. Keep up the great work."
Tim Daniels
All Green-All Clean
Long Beach, MS
"Jean and Steve, this is a big thank you for your knowledge and expertise in operating your company. There is an old familiar saying, 'only in America'. Well that is how one should feel about The Janitorial Store. 'only at THE JANITORIAL STORE'. Where else can one go to find the wealth of information that you provide daily? Where else can one have experience people like you and people like Sharon Cowan, Dick Ollek and Debbie Sardone, just to name a few, share their knowledge of how to run a successful business. These are people who have been there and done that. Thank you and continue doing what you do best."
William Briggs
One Briggs Janitorial
Service
Woodbridge, VA
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Train Your Customers On How To Care For Their Wood Floors
Steve Hanson
Cleaning companies are responsible for caring for many different types of flooring. The problem is, they're sometimes expected to work miracles on floors that have been abused by public traffic, careless office workers or homeowners with kids and pets. Wood floors are especially sensitive to abuse, so if you want to have an easier time of caring for your clients' wood floors, you might want to give them some tips on what they can do in-between your visits to extend the life of their floor. Here are 6 tips for wood floor care:
- Reduce soil, sand and grit by using floor mats. Soil, sand and grit are abravise and a wood floor's worst enemy. The best way to keep it off a wood floor is to use outside and inside entry mats.
- Limit the use of water on wood floors. If a floor doesn't have a good coat of finish, water can get into the wood and cause damage. You will need to clean the floor with water, but keep your mop damp so it will dry quickly - never soak your mop with water.
- Dimples, dents and scrapes. Dimples in wood floors are often caused by high heels, and dropping items onto a wood floor can cause dents. Moving furniture across a wood floor can cause scrapes, so avoid dragging furniture across a wood floor - alway carry it. If chairs are on the floor make sure they have felt pads under the legs.
- Spills. When spills happen, make sure they're picked up immediately. As mentioned in #2, if a wood floor doesn't have a good finish, any liquid spilled on it will cause damage unless it's cleaned up right away.
- Avoid using harsh cleaners. Use a neutral pH wood floor cleaner to clean wood floors. Do not use oil-based products or acid-based products, as these can cause build-up and/or ruin the floor finish.
- Frequent cleaning. The best way to keep a wood floor clean and to extend the life of the floor finish is to clean it frequently. As mentioned in #1, soil, sand and grit is a wood floor's worst enemy. The longer it is left on the floor, the easier it is to be ground in to the grain, causing major damage. Suggest to your clients that they use a microfiber flat mop or vacuum cleaner with a hard floor attachment to remove soil between your visits.
It's a good idea to sit down with your client and review potential problem areas, including their wood floors. Wood floors need constant care, so if you're not there to care for them daily, then the customer needs to understand that they should follow the above floor care tips in order to extend the life of the floor and keep it looking good.Copyright © The Janitorial Store (TM)
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Copyright © TheJanitorialStore.com. All Rights Reserved.
Steve Hanson helps owners of small cleaning companies build a more profitable and successful cleaning business through his online community at TheJanitorialStore.com. Read inspirational cleaning success stories at http://www.cleaning-success.com, and sign up for weekly cleaning tips at http://www.TheJanitorialStore.com.
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