Additional Member Comments
Jean Hanson
"Jean and Steve - I just wanted to let you guys know a couple of things. First, my business has been suffering lately so this weekend I started putting out flyers again for my residential customers using the templates from your website. When I got home I logged into the website and saw all of your new sales letters for commercial use and also listened to the 2 hour marketing class audio. I am on fire now! I was thinking to myself, how can I market to businesses? I have been wanting to send out letters but did not have a clue where to start writing until now. Thanks to you I now have a PLAN. It feels good to know what I am going to do. I know you probably get tired of hearing this....but I do not know what I would do without you guys. I have looked high and low and there is nobody else in the industry that offers what you all do for the value. Just wanted to say thanks:)"
Diana Robinson, Snellville GA
| " I just want to say thank you for a great resource center. After spending 5-6 years as a mom and pop janitor service, I set my sights on becoming a leader in our area. With you, its like having franchise help without the cost. We now have a growing operation of 20 plus employees and the piece of mind that we are on top of our game. From sales, to bidding jobs, to human resources, to customer satisfaction. Thank you."
Dave Norton
Bloomington, IL |
"This site is by far the best tool for anyone in the industry!!!" Marlon Moss, Clean N Clear, Charlotte, NC
"We just won our first rather large post construction bid. We were in the same ballpark as the competitors but the general contractor stated our bid was much more specific and professional looking. THANKS TO THIS SITE!!!!" Sean Canning, 911 Commercial Cleaning Inc., Lincoln Park, NJ
"I was on the verge of giving up when I found this sight and now I am planning and reading everything on this website. I Thank God for the both of you. I bet you I have asked about 100 questions in the last 2-3 weeks. You guys Rock!" Patricia Myers, Mr. Klean Services, LLC, Kansas City, Missouri
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"Steve --I just wanted to thank you ever so much again for taking the time to speak with me about my growing business. I gained much from the time spent with you on the phone and have lots of fodder for thought. It's tough starting out and with so much information, mostly misinformation, on the web, I was grateful for your ideas and suggestions. Again, thanks for all your wonderful support and for having the best cleaning site on the world wide web!"
Beth Ford
Fleur-de-Lys, Inc.
Greenwood Village, Colorado |
"Jean - Love the site!!! This is a godsend for someone like me who is new to this business! All the info I need to get started and plenty of support!! Thanks again!! Looking forward to sharing my success with all!!!" Patrick Austin, Austin's Cleaning Service, August GA
"Thank you for all the excellent information. I have learned a lot. I have never been a member of a janitorial group that shares information so freely as this group does. It is extremly refreshing to actually get answers to my questions." Jeanne Mitchell, Mitchell's Construction Solutions, Warners NY
"I would like to thank Steve and Jean Hanson for this amazing site. I've found here info that I'd been looking for two years.Thanks to everybody who participates in the forum and shares their experiences and knowledge. I'm very happy that I've subscribed for a year to the site." Hugues Anemon, Americleanx Cleaning Services, Orlando FL
| "Jean, I really love your products and our business is growing from the knowledge that we receive from you! We have been using your training materials since we joined, and for a small business of 10, this has made us look like a big company against our competition. We have grown from 3 employees to 10 in a year and we are getting ready to move from our home based business into our first leased building next month."
Cheryl Bharath
Blue Waters Home & Office Cleaning, LLC
Grayson GA |
"Steve and Everyone! I can't tell you how much of a help you all have been. I am truly amazed in the plethora of information that you have provided me and everyone else here. I sincerely thank you." Maureen Ilumin, Organically Clean, LLC, Virginia Beach VA
"I have been trying to get my business on a roll for the past year and wish I had stumbled upon your site then. The member fee is so well worth it. I've learned more these past few days then the entire past year. Everyone has been an inspiration (from questions to replies) and I had to express my appreciation." Ginette Brossard, GiGi Solutions, Arlington TX
"My wife has been in business for less than 9 months and has already booked 6 figures in contracts. Not a bad start and much of it is due to all the wealth of information we have learned and used from this site. Thank you and keep up the good work everyone as this is a nice collective array of topics and knowledge with Steve and Jean as the Chiefs." Jeff and Lisa Budzinski, Xtreme Cleaning Service, Lancaster NY
| "We just wanted to say thank you all for your support, advice, experiences, answered questions and encouragement! This website is just awesome! Steve and Jean, we pray that all your hopes and dreams become reality. We can't express how much this website means and does for us all. For all that you've done and sacrificed for your work and for the sake of others, thank you!"
Tenille and Greg
GM's Floor & Carpet Care
Philadelphia PA |
"Jean - I wanted to say that I really appreciate your site. The help it has provided me has played an enormous part in the growth of my business. Lots of useful and sound information. Sincere Thanks..." Wil, George Floorman Floor Care, Paxton IL
"We would like to thank you for all the information on your site. Since we started we have learned a lot. We had to learn about sales tax, accurate pricing, bids, and still have a lot to learn. I would like to tell you both that we still have the same customers and have not lost anyone yet. Thank you so much for everything." Armando & Betty Martinez, Just Simple Old Fashion Cleaning, Lytle, TX
"Steve - We spoke with you on the phone regarding how to place a bid in the area we live in. Boy! are we so happy that we did. You were so polite, kind, and patient with us. We were complete strangers to you, but you treated us like you had known us for awhile. We were especially impressed with the fact that you would not hang up, until we convinced you that we fully understood the advice you were giving us. When we got off the phone we took the information and put it to use. Steve, guess what? We got that last contract we wanted by using that formula you gave us, and are now waiting to hear back from two other potiential clients. We can not find enough words to express our gratitude to you, Jean, and this great web site you guys have put together for people like us." Andre & Betty, Serve with Gladness Commercial Cleaning
| "I have built my entire business startup from information that I have received from The Janitorial Store. This is by far the best site that I have found. I'm extremly pleased with my membership."
Rick Simmons
Simmons Building Services, LLC
Princeton IN |
"Steve and Jean - I thank you for making this site possible. This web page has been a blessing to me and my business since I joined the site. I'm learning as much as I can and absorbing plenty of info from the books you have written. Thanks again." Kevin Thao, AmeriClean Solutions, Littlechute, WI
"I have been a member of The Janitorial Store for almost a year now and I'll have to say that it's the best $97 bucks I ever spent!" Verlisa McNair, President of Lasting Impressions Cleaning Company, Detroit MI, www.lastingimpressionscl.com
"Jean - You and your husband have a great web site, full of a wealth of Information. Please keep up the great work. You have helped my business as I'm sure for hundreds of others. My accolades to you and your husband. Thank you." Patrick Cavanaugh, Building Service Solutions, Inc., Clifton Park NY.
| "This site has become a life line for my business. I was afraid and overwhelmed and considering giving up a few months ago. The wonderful people here have helped me to become excited once again about this business."
Michael Andrews
Affordable Cleaning Service
Snelville GA |
"I became a member exclusively because I personally called and spoke with Steve, and he was patient and passionate about the industry. I knew that it would be worth my company's investment to join. Steve and Jean, please continue the good fight." Sommer Rhim, Rowan Cleaning Services, Indianapolis IN
"You guys are always on the ball when I have a problem. The Janitorial Store is a great investment for helping me start my cleaning business. I would recommend you guys to anyone who has or is starting a cleaning business." James Thompkins, Siblingz Cleaning Concepts, Inc., West Palm Beach FL
"Jean, thanks very much for your prompt response. I have decided to become a member and I am glad I did. I have started reading the Bidding and Estimating Ebook and can't put my computer down. :)) I have also browsed the website and the information available is Great!" FJames, Sterling Heights, MI
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"Hi Steve and Jean, I am a new member to this web-site. I tell you I am so excited about the wonderful things this site has to offer for my business, that I get scared that you guys may disappear. I truly want to keep you around forever. All the wonderful tips and forms etc. is helping me put that professional face to my year old cleaning business. If I had not found you guys I would still be struggling, and doing lots more research than I have time to. Thank you so much. I know a lot of hard work has gone into this site and I just want to say I appreciate every second of your time and energy. You guys are helping me put my business on the map. I am so happy you guys and all the other liked-minded business people are there."
Betty and Andre Nickens, Serve with Gladness Commercial Cleaning, The Colony, TX |
"Steve & Jean - I think you both built a real nice sight here. I think it covers just about everything - I am totaly impressed with it. I've been reading a lot of the stuff on here, the articles, information, downloads and all, and there is a lot. I think for someone starting out in the cleaning industry this would be a gold mine for them. Even for those that have been around for a long time in the business can find a ton of helpful information here. I have seen a lot of different cleaning sights, message boards, online associations, etc, over the years. But I believe this one is the best I have ever seen so far. It is definitely unique, very informational, and quite different than the rest. Just wanted to let you both know how much of a great sight you have. Keep up the good work." Robert Jess, RJ Cleaning Service, Gardner, MA
"Thank you so much for the wise advice I really appreciate quick response. This is my first time using the discussion forum and I LOVE IT!! So much could be learned through sharing experiences. 35 years in the restoration business and amazed how much there is to learn." John Betancourt, Selective Cleaning Teams of Salinas, Salinas CT
"I've been a member of this group for about 3 months and I read the discussion board daily. It is very refreshing that everyone answers questions as if it is the most important question in the world (it is for someone) who is genuinely trying to start a business. I think Jean and Steve are setting one heck of an example on how to treat customers and how to keep 'em coming back. People like this are few and far between in today's business world. I count my blessings for being a member here. Thanks Guys and Keep Up the Good Work." Vanessa Hearnsberger, UNEEDAMAID Cleaning Services, Little Rock, AR
| "I would like to take this moment and let everyone know how far and beyond Steve went in helping me with a bidding calculation. My husband was bidding on a job and we needed help. I was using the Internet and typed in "Bidding Calculation by Square Foot" and The Janitorial Store came up. I called the telephone number and Steve answered. I cannot believe how helpful and thorough he was. He spent 30 minutes helping me and I wasn't even a member! I would like to really thank you Steve, you went far and beyond the Customer Service help that everyone always wishes they could receive when calling for help. Thanks again, and I am proud to be a member."
Cynthia Vallejo, Clean N Neat Janitorial/Maintenance Services, Vallejo, CA |
"Steve and Jean, 'Where Ya Been All My Life?' I could only wish to have found this site 3 yrs ago to save me from some of the lumps and bumps I've experienced over the years. Just wanted to say thanks to both Steve and Jean as well as all the other members that contribute to my learning. You all are top notch." Anthony Thomas, Arden, NC
"I want to let you know how helpful your site has been for me and my business. I just started approximately 4 months ago and have two outstanding contracts, one nightly cleaning, and one weekly cleaning. Thanks to you and your site I have been able to give competitive bids, learn about products, and research numerous other things specific to this industry. It has been a real pleasure being a member of this website." Heather L, Middletown, CT
"Since I have signed up to your site my business has done great. I make more money than before, you have great info, easy instructions and products, but the best of all is the information. Anyone who is serious about making a cleaning business work had better spend the small amount and become a member. Thanks again, and my wife also thanks you -- my work hours are almost cut in half!" Richard Castillo, MDP Cleaning, Inc., Hammond, Indiana
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"After all of our hard work we have signed our first cleaning contract!!! I want to thank The Janitorial Store for all the information it makes available -- it has provided us with valuable resources in building our business. I can't begin to tell you what a great help this has been. Thanks again and keep up the great work!"
Ken Stiver, Office Neat Cleaning, Youngstown, OH |
"Jean, I am very pleased that the products I ordered from your site have already arrived, and quickly too! You and Steve are really on top of things...and I really appreciate that. What a fantastic site, I am very pleased that I found you. -- Tom Underwood, Du-Clean Services, Troutman, NC
"I am really happy I ran across this website. The Discussion Forum alone is worth the little amount that I pay!" AB -- Chicago
"I am new member, and I have found you and all of the members here in the discussion forum are a great source for all of our cleaning and business questions. I am thankful I joined. Keep up the good work everyone. " -- BJH, Show Low, AZ
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"Let me just say thank you to The Janitorial Store and the discussion forum for the immeasurable assistance I have received. We won a 12-month contract at a private K-8 school, using your sample contracts and bid specifications. Thank you so much."
Nadia Fadell, Monticello, Florida |
"The Janitorial Store is a Great place! With everyone's help we were able to put together a very professional bid and the customer was very happy with the way it was done. When I first joined my wife was skeptical and now all she can say is WOW. She says it is the best $12.00 dollars we spend every month. Thank you Steve and everyone at The Janitorial Store and all its members. This is a great little community." -- ED, Egg Harbor Township, New Jersey
"I really have found your site to be super useful and it is great when you have a worry or a question or a moment of glory (new contract) to be able to share with people in the same line of work. You guys are truly an inspiration to me and I hope to be as successful as the two of you one day. Thanks for everything." -- Julie, Las Vegas
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"You guys are wonderful. This was the best investment my company has ever made. You are helping me to take this from a vision to a business. Thanks again."
Rhonda Turner, G&M Professional Cleaning Service,
Houston, TX |
"I just want to THANK the people who started the this GREAT SITE for people who are in the cleaning business. My company has done well using the tools provided for us. Its great to have information and tools like The Janitorial Store provides. I LOVE IT!" -- TR, Montgomery, AL
"This website is incredible. It is such a wonderful thing to have access to everyone's knowledge. I might say knowledge that seems infinite. I hope to be around for a long time to come. Thank You." -- Patrick Bertrand, J & P Enterprises, Olive Branch, MS
"I would first like to give a very BIG THANKS to the Hansons for putting this site together. This site is amazing. Now I would like to thank all of the people out there for such a quick response and the all of the advise... I'm hooked!" -- ER, Grand Rapids, MI
"Thank you for taking the time to speak with me. Steve and Jean, your efforts with the website have directly contributed to me obtaining my first account. I also wanted to let you know that the client was very impressed with my bid packet -- of all the different bidders, he was most impressed with my presentation. I modeled it after the one you have on your site. Once again, thanks." -- Mark Rangel, Rangel Maintenance Solutions, Manteca CA
| "We believe that to be successful, do what successful people do. There's no reason to reinvent the wheel! All the info is here for a VERY small monthly fee for membership. In just 4 short months since joining The Janitorial Store, our accounts receivables doubled - from $3000 to $6000! Part of the reason for this is the quality of our work, and the other part is the investment we made into learning about the overall industry through The Janitorial Store. The information is educational and what I would call 'real world' -- not just academic.
The Janitorial Store has helped our business in the following ways:
- We understand the bid process better by using the bidding calculators and an excellent new bid packet.
- We learned that marketing is different from advertising.
- We have gained new clients with the helpful online forum, the monthly telephone discussion forum, and with the input of other business owners.
After looking at numerous web sites, I highly recommend The Janitorial Store because members are serious about being in business and building their cleaning business. Steve shares his knowledge freely and speaks from real world scenarios. Every suggestion he has offered has been right on the money."
Joseph Gorse, Omni Enterprises,
Creedmoore NC |
"I really appreciate the effort both of you put into this website. I can tell this is really your passion. It's very commendable that you will take the time to make a form that we asked about, just because you'll be helping a few people that you'll probably never meet. That means alot to a person like me. I've always believed that to be successful, you must learn from someone that's already done it. Thanks again." -- BR, Iowa
"Just want you to know I love your site and use it a lot. Also the articles are very informative. Thanks for all your help." -- JR, New York
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"Absolutely Incredible! There are many how-to manuals, e-books and other materials on the web that are not much more than 30 pages of general information - (overall not useful) - that are being sold and resold by others. TheJanitorialStore.com provides real information from people that have been there and done that - not just someone selling information!! All I can really say is that I am blown away by the amount of information on this site. Sure am glad I found it and look forward to being a member for a long time!!!"
TC, Missouri |
"I would like to send my thanks to you for a great site! It has so much advice. You are really great." -- MP, Texas
"I just wanted to say that I think it's great that you offer a site for small janitorial businesses. I really appreciate it!" -- JF, Kansas
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"TheJanitorialStore.com has provided me with valuable information that has helped my cleaning business grow. The marketing articles and free ebook, Marketing and Sales Success for Cleaning Companies, have increased my confidence in approaching new customers and the numerous sample marketing pieces have helped me to prepare professional looking brochures and flyers. In addition, anytime I have had a question, whether it was on cleaning techniques, business procedures or equipment, the forum has been a fantastic resource. My question is always answered within a few hours and often I get responses from several individuals - which equates to many years of experience from those who have been in the business.
Being a small business owner, I do not have the time or expertise to develop all of the materials that I need to successfully run and promote my business. The Janitorial Store has everything I need and more. The few dollars a month that it costs are returned many times over in the valuable information that I receive.
The site has valuable information on all subjects that are relevant to cleaning companies. Rather than searching on the internet for hours looking for information, everything you need is in one place. If you are running a cleaning business or thinking of starting one, The Janitorial Store is an investment you can't live without!"
Donna, Minnesota |
"As a new member, I would like to say that your site is very very helpful to us who are just starting out. Thanks much!" -- DS, Georgia
"Love the website it is very informative." -- MW, Illinois
"Thank you so much for helping me out. I really appreciate all the advise, suggestions, and tips you give me." -- MA, Texas
"I am very impressed with your knowledge and presentation of it on your site. I am very happy that I signed up as a charter member. Look forward to picking your brain." -- JG, North Carolina
"Steve and Jean, great job in taking the distribution of jan-san to the next level. You have done a great job in differentiating yourselves not only on the web, but with the latest in "green" products and training/educational help. Best wishes for your continued success!" -- TB, California
"You guys have a GREAT web site - it's very helpful" -- CW, Texas
"Your telephone discussion forum call is awesome and very helpful to get your business off to a great start. Great group discussions. You're very knowledgeable in all aspects of cleaning. I would recommend it to anyone in the cleaning business. The call gets you very motivated to do more for your business. Thanks!" -- TH, New Jersey
"I would like to thank you for this web site It is great!!!!!!!!" -- MA, Texas
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