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Here's what our members are saying...

"I have been a member of The Janitorial Store for several years now and find your expertise very helpful and rewarding. Your resources have proven to be invaluable to me over the years. I especially appreciate the fact that you and Jean are very directly involved and have personally authored many of the responses I have received to my requests. The rest of your staff has always been very responsive and provided excellent customer service. Thanks for all you guys do for our industry."
Gary Pollard, Reliable Cleaning Services, NYC

"We started an air duct cleaning company in 2003 after the economy started to slow we needed additional services to offer. A banker friend of mine suggested I look into the janitorial industry. I found the The Janitorial Store, and shortly thereafter was fortunate enough to meet Steve. And the rest is history. I consider Steve Hanson not only a business mentor but a great friend. 4 years later our janitorial division is nearly 10 times larger then our air duct cleaning division and still growing. Thanks so much to Steve and The Janitorial Store!"

Matthew Kitzmann
Green Clean Solutions
Rochester, MN

"Steve - I just wanted to let you know that I got the 5 times a week account. Thanks so much for returning my call so quickly and being willing to offer advice, answer my questions and be a sounding board for strategy. You are a storehouse of information! I really appreciate your willingness to help. Thanks so much."

Maggie Forsythe
Pinnacle Commercial Cleaning
Northville, MI

"There's something to say about having the ability to pick up the phone & contact the Janitorial Store with a problem, or simply to talk through a proposal that's on your desk. For the past 4+ years, I've happily paid my membership investment into TJS and have gotten an ROI that makes me want to ask Steve & Jean "WHAT ARE YOU GUYS DOING!?!?!" They have truly been a blessing to the growth of our company & have consistently shared their wealth of knowledge in a family-oriented style manner. I really dig that about them! I really do!! And I appreciate you guys simply being here. I've learned a lot! Blessings to your businesses."

Gerren Sprauve
Clean Slate Janitorial Service
Apopka, FL

"Steve. you have been instrumental in teaching me many things about the commercial bidding process. We just landed our first commercial account. Thank you Steve for sharing your expertise, your time, and helping a beginner get started in this competitive industry."

Jim Jones
Mr Maid Pittsburgh Commercial Cleaning, Pittsburgh, PA

"Jean, you have been a big inspiration to my husband and I. Love the education you bring to our business. The Janitorial Store is a big part of our lives and our business."

Debbie Melville
Mel's Truly Clean, Plymouth, MI

"Jean - thank you so much for your great information. I have to tell you, I made this website my homepage, it has helped me out greatly. I would recommended it to any one starting their cleaning business."

Nicholas Dominguez
Marich Building Services, Tampa, FL

Read more member comments here...

How to Set Cookies in Internet Explorer 6 & 7

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What are cookies?  Cookies are very small files that are placed on your computer by web sites that you visit.  The cookie contains information that identifies you to websites.  A cookie's purpose is to tell the server that you have returned to the web page. Cookies are also necessary in some web applications, such as shopping carts, so that a server can save information about you and/or your purchase and complete the transaction. uses cookies, so members need to have them enabled.


You are in control of the cookies that your computer accepts.  To accept or reject cookies is a very easy process.   Different versions of Internet Explorer and different types of browsers will vary slightly in the process of enabling cookies.  The following steps are how to set cookies in Internet Explorer 6.  For older versions of Internet Explorer it will be similar, but you may want to check with Microsoft's website  ( for the exact steps.


To enable cookies in Internet Explorer 6, perform the following steps:


1. After logging on to Internet Explorer go to the top of the window and from the Tools menu, click Internet Options.


2. Once on the Internet Options dialog box, click on the Privacy tab, and then click Advanced.


3. From the Advanced Privacy Settings dialog box, click to select Override automatic cookie handling.



4. Under First-Party Cookies and Third-party Cookies, click to select Accept.


5. Click to select Always allow session cookies.


6. Click OK.


7. From the Internet Properties dialog box, click OK.

If you're a member and are still having problems after adjusting cookie settings in your browser, try the following:

1. Check the system date and time on your computer (lower right corner). If the system date or time is wrong, the cookie might not be able to be written so it will log you out.

2. Check your firewall settings. There is probably a setting that is deleting cookies.


3. Restart your computer.


4. If you're using Internet Explorer, try using another browser like Firefox. If you don't have it on your computer, you can download it from here:

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