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 TESTIMONIALS

Here's what our members are saying...

"Jean and Steve, this is a big thank you for your knowledge and expertise in operating your company. There is an old familiar saying, 'only in America'. Well that is how one should feel about The Janitorial Store. 'only at THE JANITORIAL STORE'. Where else can one go to find the wealth of information that you provide daily? Where else can one have experience people like you and people like Sharon Cowan, Dick Ollek and Debbie Sardone, just to name a few, share their knowledge of how to run a successful business. These are people who have been there and done that. Thank you and continue doing what you do best."

William Briggs
One Briggs Janitorial Service,
Woodbridge, VA


"You two have been a blessing to our business. Your knowledge, wisdom and tools on your website has allowed us to bid on our first contract feeling like an expert. We have continued to acquire more clients with your help. Thanks again for all you do."

Norman and Alecia Smith
Covenant Commercial Cleaning Services
Little Elm, TX


"Thank you for the web site. I'm on it for hours at a time. I'm a newbie and I have learned so much already!!"

Kimberly Spicel
KAS Cleaning Service, Inc.
Brunswick, OH


"Steve, it amazes me how much time you and Jean dedicate to helping all of us out here. You guys truly provide 'positively outrageous' customer service and it is not the just for the money because we get so much more than what we pay for with you guys and it is such a blessing especially in times like these."

Erica Castano
A Personal Elf
Gainesville, FL


"This website is excellent. I shouldn't say this but with the all the information on it I would have expected to pay a lot more for it. Highly recommended and an excellent job done."

Ken Bond
Canaan Contracting Janitorial
Ontario Canada


home | Contact Us | Our Team
 

Our Team

Steve Hanson, Co-Founder of TheJanitorialStore.com
   Steve Hanson, Co-Founder of TheJanitorialStore.com
Steve Hanson, President of TheJanitorialStore.com and MyHouseCleaningBiz.com, has 25 years of experience as a building service contractor. His first company, Hanson Building Maintenance, Inc. was located in Boise, Idaho. The Hanson's sold the company in 2002 to move back to the Midwest to be closer to family.

In 2002 Steve started Brainerd Lakes Cleaning and Supply, a commercial cleaning business, and janitorial supply house. The company is located in Brainerd, Minnesota and Hanson sold it in 2009.

Steve and his wife Jean launched TheJanitorialStore.com in 2005. The site continues to grow, with members in all 50 states and over 20 countries around the world. MyHouseCleaningBiz.com was launched in 2009. This website is exclusively for residential cleaning company owners.


Jean Hanson, Co-Founder of TheJanitorialStore.com
   Jean Hanson, Co-Founder of TheJanitorialStore.com
Jean Hanson is Vice-President and CFO of the company. Her background is in retail management and human resources management.

As well as running the cleaning companies with Steve, Jean owned a successful virtual assistant company for five years. She worked with speakers and coaches who owned online businesses. She managed the online marketing division of her clients' businesses, which is what inspired her interest in helping building service contractors through an online subscription website. Jean closed the virtual assistant business in 2006 in order to work on TheJanitorialStore.com full-time.

Steve and Jean had always wanted to give back to the industry that had served them so well. So in 2005 they launched TheJanitorialStore.com, which is an online community for building service contractors. With so many residential cleaning business owners joining the site, they decided it was time to start another community just for them, MyHouseCleaningBiz.com


Jo Simmons, Customer Service, Administrative
   Jo Simmons, Customer Service, Administrative
Jo Simmons has been Jean's virtual assistant since 2005, and is owner of Simmons Virtual Assistant. Jo has been involved with administrative tasks such as customer service, phone, computer and fax usage for over 20 years. 

Jo has been instrumental in helping Jean and Steve grow the business. She manages customer service for  TheJanitorialStore.com and MyHouseCleaningBiz.com. She also helps with many other aspects of the business. She transcribes all the tele-classes, discussion forums and other audio for the website. She helps with product updates, website updates, as well as other administrative tasks.


Paul Gilb, Accounting, Reports, Customer Service
   Paul Gilb, Accounting, Reports, Customer Service
Paul Gilb manages bookkeeping and administrative tasks for all of Steve and Jean's businesses. After spending 18 years as a full service sales representative, Paul decided to take a different path and went back to school to pursue his accounting degree.

Paul was instrumental in helping Jean out of the day-to-day accounting responsibilities. He now manages all employee timekeeping functions, payroll, invoicing, purchase orders, receipts, account reconciliation, and many other accounting functions.

Paul also provides customer service support for Steve's office and helps Steve with other administrative functions, brainstorming, research and implementing ideas.


Terrie Soberg, Webmaster Assistant, Editing
   Terrie Soberg, Webmaster Assistant, Editing
Terrie Soberg and her husband Dave joined TheJanitorialStore.com as members in 2008. She and Dave live very close to Jean and Steve, so Steve called to see if they would like to meet in person. After discovering Terrie's many talents, Jean decided to hire Terrie to help her with maintaining the web sites. 

Terrie has a Bachelor of Science Degree in Speech and Hearing Science from the University of Minnesota. She began designing websites in 1999 and uses her expertise in the field to keep MyHouseCleaningBiz.com and TheJanitorialStore.com web sites up-to-date. She also edits the audio tracks of telephone interviews and teleclasses, and anything else she can to help Steve and Jean keep things running smoothly.




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