VIDEO CD: Why Can't They Do It Right?
Product Number: DO-CD-do-it-right MEMBER PRICE: $54.00
(includes shipping) Members - Please Note:
When ordering products, the price shown in the shopping cart is the non-member price. If you are a member of The Janitorial Store, your member price will be discounted off the total sale. Be sure to use your member email address so the shopping cart knows that you are a member and takes the appropriate discount. The client calls with a request or complaint. You pass the information to your supervisor, but the client calls back the next day---SAME PROBLEM! When you confront the supervisor he or she says "But I told them to do it--they just can't get it right...It might not be what you say but WHAT you say....That's right--the same words can mean different things to different people. In today's multi-cultural workplace, what you SAY might not be what they HEAR. NOTE: This is a CD that you use on your computer. Included in the presentation is a video of Dick Ollek as well as PowerPoint presentation notes for you to follow along with. The CD will be shipped to you within 2 business days. Learn more about the presenter Dick Ollek,
and listen to an interview here
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